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AI, Artificial Intelligence concept,3d rendering,conceptual image.

As I covered in a recent post for Forbes.com, this year has seen notable breakthroughs in AI (Artificial Intelligence).They have included innovations about algorithmslike GANs or Generative Adversarial Networksas well as advances in categories like NLP (Natural Language Processing), just to name a few.

Then what can we expect in 2020?Well, it seems likely that the innovations will continue at a rapid pace.

So heres a look at what we may see:

Anand Rao, the Global and US Artificial Intelligence Leader at PwC:

2020 will be the year of practical AI: using cool technology to solve boring problems. Business leaders are recalibrating their ambitions, with just 4% intending to scale AI across the organization. Instead, many are focusing on functional areas like finance, compliance, HR, and tax and universal pain points like extracting data from forms. In our survey, executives ranked using AI to operate more efficiently and increase productivity as the top-two benefits they expect from AI in the coming year.

Sanjeev Katariya, the VP/Chief Architect of eBay AI & Platforms:

From an ecommerce lens, AI will continue to grow, building adaptive and highly personalized markets and bridging borders while extending itself to places on the planet that need to see explosive growthwho in 2020, will gladly join the ecommerce revolution.

Michael Kopp, the Head of Data Science at HERE Technologies:

Deep Learning goes industrial. Dedicated DL chipsets are accelerating trial and error opportunities across industries, allowing diverse fields to build critical new models and AI components that solve real-world data problems.

Bryan Friehauf, the Executive Vice President and General Manager of Enterprise Software, ABB:

In 2020, AI will be the mainstream recommendation engine for the industrial sector. In energy management in particular, there is a huge opportunity. AI can provide facility managers with accurate power consumption predictions, which enables them to take timely action to reduce unplanned consumption spikes through rescheduling or switching off non-critical loads. AI will be the technology that takes simulations to the next level, helping to locate unstable areas of the grid and increase safety for workers in the field.

Steve Grobman, the Chief Technology Officer at McAfee:

In general, adversaries are going to use the best technology to accomplish their goals, so if we think about nation-state actors attempting to manipulate an election, using deepfake video to manipulate an audience makes a lot of sense. Adversaries will try to create wedges and divides in society.

Jake Saper, a Partner at Emergence Capital:

"In 2020, we will see the tech industry shift its focus away from using AI to drive automation and move it towards employing AI for augmentation. We'll realize that human-to-human jobs, which most often include dynamic input and feedback, are at their core still best performed by humans. In those cases, AI is ideally suited to augment, and not replace, human jobs."

Andy Ellis, the Chief Security Officer at Akamai:

What well see in many spaces is folks starting to understand the limitations of algorithmic solutions, especially where those create, amplify, or ossify bias in the world; and companies buying technologies will really need to start understanding how that bias impacts their operations.

Steve Wood, the Chief Product Officer at Boomi, a Dell Technologies business:

Overzealous data analyses have brought many companies face to face with privacy lawsuits from consumers and governments alike, which in turn has led to even stricter data governance laws. Understandably concerned about making similar mistakes, businesses will begin turning to metadata for insights in 2020, rather than analyzing actual data.

Jay Gurudevan, the Principal Product Manager of AI/ML at Twilio:

Well see more enterprises and businesses leverage AI tools and automated communication to better understand the entire customer journey. As consumers become more comfortable interacting with AI agents, Natural Language Processing will become more accurate and advanced and implementation will expand.

Avon Puri, the CIO of Rubrik:

An ecosystem of technologies will emerge that leverage intelligence, such as RPA technologies, and will provide new efficiencies in business processes that werent possible before. Next year is when new intelligent technologies will really take off, and RPA will lead automated intelligence in the enterprise.

Umesh Sachdev, the CEO and co-founder of Uniphore:

Speech analytics tools were an important bridge to support automation, and the same AI aiding humans behind the scenes will aid bots and enable the era of platforms. In 2020, heres where were going to see the most progress: anticipating intent by layering emotion and sincerity with historical data in real time. We'll be able to determine things like the likelihood of person paying their past-due bill.

Rama Sekhar, a Venture Partner at Norwest:

2020 will usher in the year of AI in the Enterprise. AI will get an upgrade from being an ingredient to a first class citizen as CIOs will introduce AI-first initiatives, just as they adopted cloud-first initiatives five years ago. Companies will have to justify why theyre not using AI in their own software, processes, and workflows in 2020.

Stefan Nandzik, the Vice President of Product & Brand Marketing at Signifyd:

In 2020, well see a spate of lawsuits filed by aggrieved consumers who have been wrongly barred from returning goods to retailers, or buying goods from ecommerce merchants, or renting home shares, or benefiting from Uber rides by algorithmically driven screening schemes. And well see the first significant pieces of legislation codifying consumers rights when it comes to AIcreating demand for liable machines.

Dr. Hossein Rahnama, the CEO of Flybits:

Startups are realizing that no matter how good their algorithm is, big companies aren't comfortable just handing over their sensitive datasets and core assets. So as the industry continues to mature over the next year, AI entrepreneurs will recognize that they have to shed their grad school mindset of give me the data and Ill do my work because that is no longer the case. This realization will force AI entrepreneurs to focus on more than just algorithms and shift their attention toward solidifying a data strategy that includes governance, management, encryption and tokenization. Because at the end of the day, without a strong data strategy, your AI strategy means nothing.

Chris Nicholson, the CEO of Pathmind:

One of the most promising areas of AI applications in 2020 will combine different, powerful forms of AI. Deep learning is used in a lot of perceptive tasks that answer the question: what am I looking at? For example, deep learning could recognize a grizzly bear in a photograph. Reinforcement learning is used in a lot of strategic tasks that answer the question: what should I do? For example, should I run away, stand in place or play dead? If you combine the two, then you get a powerful sequence of machine learning decisions you can combine. In this example: Given that I see a grizzly bear ahead of me, I should play dead. (Pro tip: grizzlies can run 35 miles per hour, but they do not eat carrion.) So those combinations of smart perceptions combined with smart actions vastly extend the value of AI. We move beyond simple classification into much higher ROI tasks that have implications for businesses, robotics, self-driving cars and video games.

Dr. Alex Liu, the Chief Data Scientist for IBM and the founder of RMDS Lab:

There will be more exploration of causality, which is the next generation of data analysis. It will be going from what to why. This will be crucial in improving the success rate of AI, which is still fairly low.

Tom (@ttaulli) is the author of the book,Artificial Intelligence Basics: A Non-Technical Introduction.

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AI (Artificial Intelligence): What We Can Expect In The New Year - Forbes

Artificial Intelligence (AI) is creating a new frontline in information security. Systems that independently learn, reason and act will increasingly replicate human behavior. Like humans, they will be flawed, but also capable of achieving great things.

AI poses new information risks and makes some existing ones more dangerous. However, it can also be used for good and should become a key part of every organizations defensive arsenal. Business and information security leaders alike must understand both the risks and opportunities before embracing technologies that will soon become a critically important part of everyday business.

Already, AI is finding its way into many mainstream business use cases. Organizations use variations of AI to support processes in areas including customer service, human resources, and bank fraud detection. However, the hype can lead to confusion and skepticism over what AI actually is and what it really means for business and security. It is difficult to separate wishful thinking from reality.

Read More: How AI and Automation Are Joining Forces to Transform ITSM

As AI systems are adopted by organizations, they will become increasingly critical to day-to-day business operations. Some organizations already have, or will have, business models entirely dependent on AI technology. No matter the function for which an organization uses AI, such systems and the information that supports them have inherent vulnerabilities and are at risk from both accidental and adversarial threats. Compromised AI systems make poor decisions and produce unexpected outcomes.

Simultaneously, organizations are beginning to face sophisticated AI-enabled attacks which have the potential to compromise information and cause severe business impact at a greater speed and scale than ever before. Taking steps both to secure internal AI systems and defend against external AI-enabled threats will become vitally important in reducing information risk.

While AI systems adopted by organizations present a tempting target, adversarial attackers are also beginning to use AI for their own purposes. AI is a powerful tool that can be used to enhance attack techniques or even create entirely new ones. Organizations must be ready to adapt their defenses in order to cope with the scale and sophistication of AI-enabled cyberattacks.

Security practitioners are always fighting to keep up with the methods used by attackers, and AI systems can provide at least a short-term boost by significantly enhancing a variety of defensive mechanisms. AI can automate numerous tasks, helping understaffed security departments to bridge the specialist skills gap and improve the efficiency of their human practitioners. Protecting against many existing threats, AI can put defenders a step ahead. However, adversaries are not standing still as AI-enabled threats become more sophisticated, security practitioners will need to use AI-supported defenses simply to keep up.

The benefit of AI in terms of response to threats is that it can act independently, taking responsive measures without the need for human oversight and at a much greater speed than a human could. Given the presence of malware that can compromise whole systems almost instantaneously, this is a highly valuable capability.

The number of ways in which defensive mechanisms can be significantly enhanced by AI provide grounds for optimism, but as with any new type of technology, it is not a miracle cure. Security practitioners should be aware of the practical challenges involved when deploying defensive AI.

Questions and considerations before deploying defensive AI systems have narrow intelligence and are designed to fulfill one type of task. They require sufficient data and inputs in order to complete that task. One single defensive AI system will not be able to enhance all the defensive mechanisms outlined previously an organization is likely to adopt multiple systems. Before purchasing and deploying defensive AI, security leaders should consider whether an AI system is required to solve the problem, or whether more conventional options would do a similar or better job.

Read More: Artificial Intelligence in Restaurant Business

Questions to ask include:

Security leaders also need to consider issues of governance around defensive AI, such as:

AI will not replace the need for skilled security practitioners with technical expertise and an intuitive nose for risk. These security practitioners need to balance the need for human oversight with the confidence to allow AI-supported controls to act autonomously and effectively. Such confidence will take time to develop, especially as stories continue to emerge of AI proving unreliable or making poor or unexpected decisions.

AI systems will make mistakes a beneficial aspect of human oversight is that human practitioners can provide feedback when things go wrong and incorporate it into the AIs decision-making process. Of course, humans make mistakes too organizations that adopt defensive AI need to devote time, training and support to help security practitioners learn to work with intelligent systems.

Given time to develop and learn together, the combination of Human and Artificial Intelligence should become a valuable component of an organizations cyber defenses.

Computer systems that can independently learn, reason and act herald a new technological era, full of both risk and opportunity. The advances already on display are only the tip of the iceberg there is a lot more to come. The speed and scale at which AI systems think will be increased by growing access to big data, greater computing power and continuous refinement of programming techniques. Such power will have the potential to both make and destroy a business.

AI tools and techniques that can be used in defense are also available to malicious actors including criminals, hacktivists and state-sponsored groups. Sooner rather than later these adversaries will find ways to use AI to create completely new threats such as intelligent malware and at that point, defensive AI will not just be a nice to have. It will be a necessity. Security practitioners using traditional controls will not be able to cope with the speed, volume, and sophistication of attacks.

To thrive in the new era, organizations need to reduce the risks posed by AI and make the most of the opportunities it offers. That means securing their own intelligent systems and deploying their own intelligent defenses. AI is no longer a vision of the distant future: the time to start preparing is now.

Read More: How Artificial Intelligence Can Transform Influencer Marketing

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Deciphering Artificial Intelligence in the Future of Information Security - AiThority

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Artificial Intelligence and the Biopharmaceutical Industry: What's Next? - JD Supra

There is a growing perception that AI will be a transformative technology for international security. The current U.S. National Security Strategy names artificial intelligence as one of a small number of technologies that will be critical to the countrys future. Senior defense officials have commented that the United States is at an inflection point in the power of artificial intelligence and even that AI might be the first technology to change the fundamental nature of war.

However, there is still little clarity regarding just how artificial intelligence will transform the security landscape. One of the most important open questions is whether applications of AI, such as drone swarms and software vulnerability discovery tools, will tend to be more useful for conducting offensive or defensive military operations. If AI favors the offense, then a significant body of international relations theory suggests that this could have destabilizing effects. States could find themselves increasingly able to use force and increasingly frightened of having force used against them, making arms-racing and war more likely. If AI favors the defense, on the other hand, then it may act as a stabilizing force.

Anticipating the impact of AI on the so-called offense-defense balance across different military domains could be extremely valuable. It could help us to foresee new threats to stability before they arise and act to mitigate them, for instance by pursuing specific arms agreements or prioritizing the development of applications with potential stabilizing effects.

Unfortunately, the historical record suggests that attempts to forecast changes in the offense-defense balance are often unsuccessful. It can even be difficult to detect the changes that newly adopted technologies have already caused. In the lead-up to the First World War, for instance, most analysts failed to recognize that the introduction of machine guns and barbed wire had tilted the offense-defense balance far toward defense. The years of intractable trench warfare that followed came as a surprise to the states involved.

While there are clearly limits on the ability to anticipate shifts in the offense-defense balance, some forms of technological change have more predictable effects than others. In particular, as we argue in a recent paper, changes that essentially scale up existing capabilities are likely to be much easier to analyze than changes that introduce fundamentally new capabilities. Substantial insight into the impacts of AI can be achieved by focusing on this kind of quantitative change.

Two Kinds of Technological Change

In a classic analysis of arms races, Samuel Huntington draws a distinction between qualitative and quantitative changes in military capabilities. A qualitative change involves the introduction of what might be considered a new form of force. A quantitative change involves the expansion of an existing form of force.

Although this is a somewhat abstract distinction, it is easy to illustrate with concrete examples. The introduction of dreadnoughts in naval surface warfare in the early twentieth century is most naturally understood as a qualitative change in naval technology. In contrast, the subsequent naval arms race which saw England and Germany competing to manufacture ever larger numbers of dreadnoughts represented a quantitative change.

Attempts to understand changes in the offense-defense balance tend to focus almost exclusively on the effects of qualitative changes. Unfortunately, the effects of such qualitative changes are likely to be especially difficult to anticipate. One particular reason why foresight about such changes is difficult is that the introduction of a new form of force from the tank to the torpedo to the phishing attack will often warrant the introduction of substantially new tactics. Since these tactics emerge at least in part through a process of trial and error, as both attackers and defenders learn from the experience of conflict, there is a limit to how much can ultimately be foreseen.

Although quantitative technological changes are given less attention, they can also in principle have very large effects on the offense-defense balance. Furthermore, these effects may exhibit certain regularities that make them easier to anticipate than the effects of qualitative change. Focusing on quantitative change may then be a promising way forward to gain insight into the potential impact of artificial intelligence.

How Numbers Matter

To understand how quantitative changes can matter, and how they can be predictable, it is useful to consider the case of a ground invasion. If the sizes of two armies double in the lead-up to an invasion, for example, then it is not safe to assume that the effect will simply cancel out and leave the balance of forces the same as it was prior to the doubling. Rather, research on combat dynamics suggests that increasing the total number of soldiers will tend to benefit the attacker when force levels are sufficiently low and benefit the defender when force levels are sufficiently high. The reason is that the initial growth in numbers primarily improves the attackers ability to send soldiers through poorly protected sections of the defenders border. Eventually, however, the border becomes increasingly saturated with ground forces, eliminating the attackers ability to exploit poorly defended sections.

Figures 1: A simple model illustrating the importance of force levels. The ability of the attacker (in red) to send forces through poorly defended sections of the border rises and then falls as total force levels increase.

This phenomenon is also likely to arise in many other domains where there are multiple vulnerable points that a defender hopes to protect. For example, in the cyber domain, increasing the number of software vulnerabilities that both an attacker and defender can each discover will benefit the attacker at first. The primary effect will initially be to increase the attackers ability to discover vulnerabilities that the defender has failed to discover and patch. In the long run, however, the defender will eventually discover every vulnerability that can be discovered and leave behind nothing for the attacker to exploit.

In general, growth in numbers will often benefit the attacker when numbers are sufficiently low and benefit the defender when they are sufficiently high. We refer to this regularity as offensive-then-defensive scaling and suggest that it can be helpful for predicting shifts in the offense-defense balance in a wide range of domains.

Artificial Intelligence and Quantitative Change

Applications of artificial intelligence will undoubtedly be responsible for an enormous range of qualitative changes to the character of war. It is easy to imagine states such as the United States and China competing to deploy ever more novel systems in a cat-and-mouse game that has little to do with quantity. An emphasis on qualitative advantage over quantitative advantage is a fairly explicit feature of the American military strategy and has been since at least the so-called Second Offset strategy that emerged in the middle of the Cold War.

However, some emerging applications of artificial intelligence do seem to lend themselves most naturally to competition on the basis of rapidly increasing quantity. Armed drone swarms are one example. Paul Scharre has argued that the military utility of these swarms may lie in the fact that they offer an opportunity to substitute quantity for quality. A large swarm of individually expendable drones may be able to overwhelm the defenses of individual weapon platforms, such as aircraft carriers, by attacking from more directions or in more waves than the platforms defenses are capable of managing. If this method of attack is in fact viable, one could see a race to build larger and larger swarms that ultimately results in swarms containing billions of drones. The phenomenon of offensive-then-defensive scaling suggests that growing swarm sizes could initially benefit attackers who can focus their attention increasingly intensely on less well-defended targets and parts of targets before potentially allowing defensive swarms to win out if sufficient growth in numbers occurs.

Automated vulnerability discovery tools also stand out as another relevant example, which have the potential to vastly increase the number of software vulnerabilities that both attackers and defenders can discover. The DARPA Cyber Grand Challenge recently showcased machine systems autonomously discovering, patching, and exploiting software vulnerabilities. Recent work on novel techniques such as deep reinforcement fuzzing also suggests significant promise. The computer security expert Bruce Schneier has suggested that continued progress will ultimately make it feasible to discover and patch every single vulnerability in a given piece of software, shifting the cyber offense-defense balance significantly toward defense. Before this point, however, there is reason for concern that these new tools could initially benefit attackers most of all.

Forecasting the Impact of Technology

The impact of AI on the offense-defense balance remains highly uncertain. The greatest impact might come from an as-yet-unforeseen qualitative change. Our contribution here is to point out one particularly precise way in which AI could impact the offense-defense balance, through quantitative increases of capabilities in domains that exhibit offensive-then-defensive scaling. Even if this idea is mistaken, it is our hope that by understanding it, researchers are more likely to see other impacts. In foreseeing and understanding these potential impacts, policymakers could be better prepared to mitigate the most dangerous consequences, through prioritizing the development of applications that favor defense, investigating countermeasures, or constructing stabilizing norms and institutions.

Work to understand and forecast the impacts of technology is hard and should not be expected to produce confident answers. However, the importance of the challenge means that researchers should still try while doing so in a scientific, humble way.

This publication was made possible (in part) by a grant to the Center for a New American Security from Carnegie Corporation of New York. The statements made and views expressed are solely the responsibility of the author(s).

Ben Garfinkel is a DPhil scholar in International Relations, University of Oxford, and research fellow at the Centre for the Governance of AI, Future of Humanity Institute.

Allan Dafoe is associate professor in the International Politics of AI, University of Oxford, and director of the Centre for the Governance of AI, Future of Humanity Institute. For more information, see http://www.governance.ai and http://www.allandafoe.com.

Image: U.S. Air Force (Photo by Tech. Sgt. R.J. Biermann)

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Artificial Intelligence, Foresight, and the Offense-Defense Balance - War on the Rocks

There are about 7.3 million open jobs in the U.S., according to the most recent Job Openings and Labor Turnover Survey from the Bureau of Labor Statistics. And for many job seekers vying for these openings, the likelihood they'll submit their application to an artificial intelligence-powered hiring system is growing.

A 2017 Deloitte report found 33% of employers already use some form of AI in the hiring process to save time and reduce human bias. These algorithms scan applications for specific words and phrases around work history, responsibilities, skills and accomplishments to identify candidates who match well with the job description.

These assessments may also aim to predict a candidate's future success by matching their abilities and accomplishments to those held by a company's top performers.

But it remains unclear how effective these programs are.

As Sue Shellenbarger reports for The Wall Street Journal, many vendors of these systems don't tell employers how their algorithms work. And employers aren't required to inform job candidates when their resumes will be reviewed by these systems.

That said, "it's sometimes possible to tell whether an employer is using an AI-driven tool by looking for a vendor's logo on the employer's career site," Shellenbarger writes. "In other cases, hovering your cursor over the 'submit' button will reveal the URL where your application is being sent."

CNBC Make It spoke with career experts about how to make sure your next application makes it past the initial robot test.

AI-powered hiring platforms are designed to identify candidates whose resumes match open job descriptions the most. These machines are nuanced, but their use still means very specific wording, repetition and prioritization of certain phrases matter.

Job seekers can make sure to highlight the right skills to get past initial screens by using tools, such as an online cloud generator, to understand what the AI system will prioritize most. Candidates can drop in the text of a job description and see which words appear most often, based on how large they appear within the word cloud.

CareerBuilder also created an AI resume builder to help candidates include skills on an application they may not have identified on their own.

Including transferable skills mentioned in the job description can also increase your resume odds. After all, executives from a recent IBM report say soft skills such as flexibility, time management, teamwork and communication are some of the most important skills in the workforce today.

"Job seekers should be cognizant of how they are positioning their professional background to put their best foot forward," Michelle Armer, chief people officer at talent acquisition company CareerBuilder, tells CNBC Make It. "Since a candidate's skill set will help set them apart from other applicants, putting these front and center on a resume will help make sure you're giving skills the attention they deserve."

It's also worth noting that AI enables employers to source candidates from the entire application system more easily, rather than limiting consideration just to people who applied to a specific role. "As a result," says TopResume career expert Amanda Augustine, "you could be contacted for a role the company believes is a good fit even if you never specifically applied for that opportunity."

When it comes to actually writing your resume, here are seven ways to make sure it looks best for the robots who will be reading it.

Use a text-based application like Microsoft Word rather than a PDF, HTML, Open Office, or Apple Pages document so buzzwords can be accurately scanned by AI programs. Augustine suggests job seekers skip images, graphics and logos, which might not be readable. Test how well bots will comprehend your resume by copying it into a plain text file, then making sure nothing gets out of order and no strange symbols pop up.

Mirror the job description in your work history. Job titles should be listed in reverse-chronological order, Augustine says, because machines favor documents with a clear hierarchy to their information. For each role, prioritize the most relevant information that matches the critical responsibilities and requirements of the job you're applying for. "The bullets that directly match one of the job requirements should be listed first," Augustine adds, "and other notable contributions or accomplishments should be listed lower in a set of bullets."

Include keywords from the job description, such as the role's day-to-day responsibilities, desired previous experience and overall purpose within the organization. Consider having a separate skills section, Augustine says, where you list any certifications, technical skills and soft skills mentioned in the job description.

Quantify performance results, Shellenbarger writes. Highlight ones that involve meeting company goals, driving revenue, leading a certain number of people or projects, being efficient with costs and so on.

Tailor each application to the description of each role you're applying for. These AI systems are generally built to weed out disqualifying resumes that don't match enough of the job description. The more closely you mirror the job description in your application, the better, Augustine says.

Don't place information in the document header or footer, even though resumes traditionally list contact information here. According to Augustine, many application systems can't read the information in this section, so crucial details may be omitted.

Network within the company to build contacts and get your resume to the hiring manager's inbox directly. "While AI helps employers narrow down the number of applicants they will move forward with for interviews," Armer says, "networking is also important."

AI hiring programs show promise at filling roles with greater efficiency, but can also perpetuate bias when they reward candidates with similar backgrounds and experiences as existing employees. Armer stresses hiring algorithms need to be built by teams of diverse individuals across race, ethnicity, gender, experience and other background factors in order to minimize bias.

This is also where getting your resume in front of a human can pay off the most.

"When you have someone on the inside advocating for you, you are often able to bypass the algorithm and have your application delivered directly to the recruiter or hiring manager, rather than getting caught up in the screening process," Augustine says.

Augustine recommends job seekers take stock of their existing network and identify those who may know someone at the companies they're interested in working at. "Look for professional organizations and events that are tied to your industry 10times.com is a great place to find events around the world for every imaginable field," she adds.

Finally, Armer recommends those starting their job hunt review and polish their social media profiles.

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7 tips to get your resume past the robots reading it - CNBC