Mediaboss Marketing

BILLERICA, MA--(Marketwired - Apr 16, 2013) - Trillium Software, a business of Harte-Hanks, Inc. (NYSE: HHS) and a leading provider of Total Data Quality solutions for insurance companies, today announced that Michael Chochrek, Trillium's insurance solutions principal consultant, has been invited to speak on a panel for "Improving Claims Outcomes with Better Data Quality" at the Insurance Data Management Association's (IDMA) 2013 Annual Meeting in Philadelphia on Tuesday, April 16th at 9:30 a.m. Eastern. The panel will be moderated by Stephen Applebaum, senior analyst for P&C Insurance, Aite Group.

The discussion will cover the increasing importance and impact of data quality on insurance claims processing and outcomes. Key topics will include insurance claims process issues, examples of how quality data impacts claims results, staff and operations best practices, and the continued increase in questionable claims, as well as solutions for improving and monitoring the quality of claims data.

"As insurance companies focus on customer retention and improving top and bottom line results, many claims professionals lack the ability to access and analyze all of their claims data," said Chochrek. "By utilizing the critical information often 'hidden' in free-form text fields and scanned documents, claims professionals can gain greater insight into the true risk exposure of each claim and make more informed business decisions."

Trillium Software's Claims Data Quality solution empowers insurance companies to automate the assessment, monitoring and analysis of the full universe of claims data, including unstructured data in free-form text description fields such as adjuster notes and claims correspondence in electronic document formats such as PDFs. With greater insight, claims professionals can reduce claims costs, increase customer retention, improve operational efficiency and mitigate risks. Additional information is available at http://www.claimsdataquality.com.

About Harte-Hanks Harte-Hanks is a worldwide direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers.Visit the Harte-Hanks Web site at http://www.harte-hanks.com or call (800) 456-9748.

About Trillium SoftwareTrillium Software is a business of Harte-Hanks, and the leading best-of-breed enterprise data quality software and services provider in the world. Trillium's data quality experts help organizations achieve increased business value from their global data management initiatives by providing enterprise data profiling and data cleansing software solutions that collaborate with existing data systems and applications.

Trillium's data quality suite of products enable business executives and information technology professionals to profile, govern, manage, cleanse, and visualize data for CRM, MDM, regulatory and compliance, data warehouse and business intelligence initiatives. The company offers industry-specific business solutions that help solve data problems experienced by financial services, insurance, risk, healthcare and retail professionals. For more information about Trillium Software and its offerings, call (978) 436-8900 in the United States and in the United Kingdom call +44 (0) 118 940 7666, or visit Trillium Software online at http://www.trilliumsoftware.com.

This document may contain trademarks that are owned or licensed by Harte-Hanks, Inc. and its subsidiaries, including, without limitation, Trillium Software, Trillium Software System, Total Data Quality, and other names and marks.All other brand names, product names, or trademarks belong to their respective holders.

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Trillium Software Executive to Speak at IDMA on Impact of Data Quality for Improving Insurance Claims Outcomes

Weve shown them what weve built and were just in an ongoing conversation, Mosseri said, referring to discussions with Apple.

On iPhone devices, the Home software would be tailored to what Apple prefers, Mosseri said. It could look much different than the Android version.

It may or may not be Home, he said. We could also just bring some of the design values to the iOS app. That might be how it ends up. Or we could build just the lock screen. Maybe then its not called Home, its called something else.

Apple declined to comment.

Mark Zuckerberg has said Facebook and Apple have a great relationship.

We are integrated into the operating system with them, Zuckerberg said. We have an active dialogue to do more with them.

Already, Facebook has issued an update to its iOS app that brings Chat Heads, a new feature in Facebook Home, to the iPhone.

But the suggestion that Apple could allow Facebook Home or anything similar on iOS drew scepticism from industry observers. Many doubt that Apple would bend its strict rules to allow any other company to influence the user interface of iOS. At the unveiling of Facebook Home last month, Zuckerberg admitted it would not be possible on iOS in the same form as the Android version.

Wed love to offer this on iPhone, and we just cant today, and we will work with Apple to do the best experience that we can within what they want, he said.

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Apple 'in talks' over Facebook Home for iPhone

BUDAPEST, Hungary, April 16, 2013 /PRNewswire/ -- GroupLink Corporation announces today the upcoming beta of the asset discovery feature added as a free component to its IT help desk software, everything HelpDesk. The public beta will be available for download soon. This announcement came at the 2013 Open Horizons EMEA Summit, which includes technologists for Linux, Novell ZENworks and Filr, government, college, K-12 education and similar industries. A common interest for the attendees of this summit is their passion for finding and battling with IT Klingons.

Information about this beta release of asset discovery in the help desk software can be found at http://www.grouplink.com/landing/ehdbetatest.html

The addition of intelligent network discovery to the powerful suite of features available in GroupLink's help desk support software brings another element of ITservice management into one solution.

For more than 15 years, GroupLink has provided powerful software solutions to customers in many industries, including K-12 schools, higher education institutions including trade, technical and traditional colleges, state and local government, and healthcare. With the addition of the network scanner, organizations can now fully leverage the asset management tools already provided by the help desk software, such as tying assets to tickets and work orders. This gives organizations the ability to run critical reports to identify trouble assets, warranty information, lease dates, trends, and more.

GroupLink is committed to providing tools to leverage existing IT infrastructure in gathering, managing, and reporting information simply and efficiently, allowing organizations to increase revenue while lowering total cost of ownership (TCO). The ability to auto-discover asset information is a crucial piece in fulfilling this mission.

GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink's world class, best-practices Help Desk, CRM, Sales Force Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.

Media Contact:

Aimee Kocinski GroupLink Corporation (801) 335-0713

GroupLink and everything HelpDesk are registered trademarks belonging exclusively to GroupLink Corporation. Linux is a registered trademark belonging exclusively to Linus Torvalds. Novell and ZENworks are registered trademarks belonging exclusively to Novell, Inc.

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GroupLink IT Klingon Battles: Free Asset Discovery In Help Desk Software

MARKHAM, Ontario--(BUSINESS WIRE)--

Univa, the Data Center Automation Company, today announced the findings of its 2013 Free and Open Source Software survey. Conducted online by uSAMP, the report finds that Free and Open Source Software (FOSS) is prominent within businesses today with 76% using it internally; however, 75% of those users experience problems utilizing FOSS in mission-critical departments. Although businesses are relying on unsupported FOSS solutions today, 64% say they would pay for supported software to solve their issues.

A lack of enterprise-grade support is the largest problem FOSS users have experienced in their company with 27% of respondents raising it as their top concern. Other troublesome issues include usability (24%), maintenance (20%), crashes (19%), bugs (18%), downtime (16%), loss of productivity (16%) and interoperability (16%).

Indeed, FOSS importance today means that 64% are willing to pay for better quality, with the following listed as reasons to do so:

The demand for stability and enterprise-grade support suggests that the comfort of reliability is the number one factor that leads to investments beyond Open Source solutions.

We have always said that users are willing to pay for quality when it comes to Open Source software, and the results of the survey have confirmed as such, said Gary Tyreman, Univa CEO. A large number of organizations use Open Source Grid Engine as a key ingredient in product development, but as the company grows they cant afford to rely on unsupported Open Source Grid Engine. That is when they can turn to us for peace of mind, scalability and reliability provided by our team and proven Univa Grid Engine.

The key product development departments of a business where most mission-critical software resides - engineering and R&D rely most heavily on FOSS (32%). These trump executive (5%), legal (1%), finance (6%), sales (8%), HR (3%) and marketing (6%) combined. One in ten businesses uses FOSS across the board in every department, indicating how important FOSS is depended upon as the backbone of a company.

To download an infographic of the survey results, go to: https://www.yousendit.com/download/UVJqV0o5NmNVbThQWWNUQw

About Univa Corporation

Univa, the Data Center Automation Company, is the leading provider of automation andmanagement software for computational and big data infrastructures. Our products and global enterprise support give our customers the power to manage their entire computational space, no matter how big or where it is deployed. Many of the leading brands in the world depend on Univas unsurpassed expertise, and premier services and support. Univa is headquartered in Hoffman Estates, Illinois, USA, with offices in Markham, ON, Canada; Austin, Texas, USA and Munich, Germany.

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75% of Enterprises Encounter Problems When Using Free and Open Source Software, According to Univa Survey

Last month, we detailed how Intuit, the maker of TurboTax, hasfoughta proposal that could make filing taxes easier and cheaper for millions of Americans.

As we noted, tax activist Grover Norquist and other conservatives havealso opposed the proposal, called return-free filing, which would give many taxpayers the option to receive a pre-filled return that they could simply review, sign and send back, all for free. Return-free filing has been endorsed by many experts and adopted by several European countries.

As it turns out, Norquist has also recently weighed in on the side of the tax prep industry on another issue.

A House bill introduced earlier this year would bar the IRS from offering taxpayers software that would compete with programs like TurboTax. In March, Norquist and otherswrote a letterto members of Congress that urged them to support the bill what they called a pro-taxpayer, anti-IRS power grab legislation.

At issue is how Americans file their taxes and whether electronic filing can be offered directly through the IRS.

The bill is called theFree File Program Act, co-sponsored by Rep. Peter Roskam, R-Ill. and Rep. Ron Kind, D-Wisc. It declares that the IRS, with a few narrow exceptions, may not establish, develop, sponsor, acquire, or make available electronic filing service or tax software.

Roskam declined to comment. Spokespeople for Kind and Norquist did not immediately respond.

The bill would also make permanent theFree Fileprogram, a public-private partnership between the IRS and the tax software industry created in 2002 to offer some taxpayers free electronic filing.

The industry group behind the programboaststhat almost all taxpayers can use software like TurboTax or more primitiveelectronic formsfor free. But access to the more sophisticated software is limited by income. Only about 3.5 million taxpayers used Free File last year, according to aTreasury Department tallythrough the end of April.

The pact governing the partnership, which countsIntuit as a member, includes a sweet deal for the industry: In return for the companies offering free software to some, theIRS agreed not to developits own free, online tax prep services. The current deal expires next year.

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Taxpayers denied access to “return-free filing”