The dread of firing someone is especially intensewhen    leaders have to let a well-liked employee go. Like many    employers, Sam Borcia, CEO of CoFlex, has experienced this dread firsthand.  
    Related:How    to Fire Someone So They'll Thank You For It  
    I 'connected' with our new client acquisition manager," Borcia    told me via email from his law firm internet marketing    consultantcy in Chicago."However, a week later when I    asked about her first work tasks, she told me her laptop broke    so she couldn't complete them. I was disappointed, but    understood,  
    Weeks later, Borcia said, continuing his story, he realized    this employee's work was still missing; reluctantly, he    decided it was time to let her go.  
    Many business owners face some difficulty connecting with every    employee on a personal level. So, when something doesn't click    with a particular employee, the owner may find it challenging    to terminate a likable team member.  
    Heres a look at how a few company leaders knew it was time to    let employees they liked go, and the lessons that can be    applied in similar experiences:  
    No matter how understanding and helpful a companys team is,    they can be asked to pick up only so much slack before they    begin resenting that lagging co-worker.  
    Jill Gugino Pante, director of the Career Services Center, in the    University of Delawares Alfred Lerner College of Business and    Economics in Newark, Del., said she realized it was time to let    an assistant go when no professional progress was made after    two months.  
    While my assistant was well liked by everyone in the office,    her work wasnt up to par. People eventually started to resent    her, Pante shared with me in an email. I had to make the    difficult decision, but it helped relieve tension and stress    due to her unproductivity.  
    If this happens to you, listen closely to what employees are    saying about an ineffective employee. At the first    indicationthat there's an issue, create an action plan    for the struggling team member. Let this personknow what    needs to be improved, offer advice and extendtraining or    tips to better his or her performance. Set goals. Impose a    clear time line.  
    Its easy for companies to develop an attachment tonew    hires. Unfortunately, Zachary Weiner, CEO of Emerging Insider Communications, a content    relations agency in Chicago, had to fire one of the first    employees he ever hired. Adding to the difficulty of the    situation was thatthis person had also been at the    company the longest.  
    Performance just kept falling and falling. However, we had an    absolute great time working together. After two years of    literally pulling up a company by the bootstraps, a deep    relationship is easy to build, Weiner told me via email.  
    Related:6    Ways to Reinvigorate Your Team After Firing an Employee  
    To fix the situation, Weiner said, he set some    clearmetrics. This helped employees understand what    needed improvingand the time frame they had to make those    changes.If metrics werent achieved in a certain time    frame, it became a quantitative firing process, which closed    the door to personal relationships providing too many chances,    Weiner said.   
    At your company, once you've clarified performance metrics, set    a schedule for evaluation meetings.  
    These meetings will give employees shorter deadlines to focus    on, making goals feel more manageable. However, if these goals    arent met within the allotted time period, terms should remain    non-negotiable.  
    When considering letting an employee go, Dave Ramsey, CEO of    Ramsey Solutions, suggests looking at the    bigger picture.  
    I had a salesperson who was constantly struggling with his    leader," Ramsey shared by email from his financial education    company in Nashville. "Both of these guys were awesome and    super talented. [The salesperson] made the mistake of sharing    his frustrations with the sales support person in the group."  
    Unfortunately, he shared his thoughts with still more people.    Because Ramsey Solutions is a gossip-free zone, company leaders    felt they had to let him go.In the past, I struggled    with keeping ineffective people too long. I thought that by    delaying, I was being kind. I was not, Ramsey explained.  
    Many leaders, like Ramsey, feel that offering multiple chances    is the nice thing to do. However, repeated efforts quickly    demoralize the entire team and cause them to lose faith in    leadership.  
    Consider your companys mission statement, values and how    everyone is being affected. When just one employee isnt    staying true to the core competencies and values of the    company, others will feel unappreciated.  
    Letting go those who arent following the rules sends a clear    message that leaders value those who follow the rules. Another    message it sends: Those leadersare making decisions    benefiting the overall good of the company.  
    Even the most competent entrepreneurs need the opinions of    those around them to see a picture more clearly. Unfortunately,    brutally honest feedback about employees we like isnt always    easy to hear.  
    Bryan Clayton, CEO of GreenPal, a    self-described"Uber for lawn care," headquartered in    Nashville, was blinded by his own friendship with an employee.    In fact, considering that this employee had been part of the    GreenPal team for over five years, Clayton found himself    wishingall other supervisors were as loyal and dedicated    as this man.  
    Yet, he felt this way even as he received negative feedback    about the employee.  
    Over the years, I continued to receive feedback from many of    his teammates, but I always wrote it off as their problem, not    his. I made up excuses for him, such as ignoring feedback    coming from a problem employee, Clayton told me via email.  
    When you're deciding to fire an employee, one key red flag you    should take note of is if multiple employees offer negative    feedback. If leaders find themselves making excuses for    employees, its likely there is a major issue -- even if the    employee is a favorite.  
    Valuable feedback comes in many shapes and forms throughout an    employees work-life cycle. One of the most crucial times to    look to feedback is during the hiring process -- though it's    not always simple or convenient to pull employees away for    new-hire screenings.  
    Making better-informed hiring decisions greatly reduces the    likelihood that employees will need to be let go. With a hiring    tool like Vettery, candidates can be    pre-filtered, through a rigorous screening process.  
    Related:11    Tips for Firing an Employee  
    On Vettery, candidates must apply just to be on the site, and    only 5 percent who apply make the cut. That means that    employers job choicesare initially easier because they    have access to top-vetted candidates ready to be employed for    the long haul.  
          Waldorf, Md.-basedHeather R. Huhmanis a          career expert, experienced hiring manager and president          ofCome Recommended, a content-marketing and          digital-PR consultancy for job-search and human-resources          technologies. She is the...        
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Stop Holding on: It's Time to Let Employees You Like Go - Entrepreneur