Lessons on building a brand with social media
These maverick companies clearly lay out what is acceptable company-related content to be publicly shared and what is off limits. KPMG has developed YouTube videos, and many top employers are now offering social media classes that help employees understand appropriate messages for each medium, with additional training on how to control private and public interfaces.
"How to" practices are just as important as making clear the repercussions of inappropriate company-related social media behavior. Clearly explain to employees the legal consequences of their actions if they use technology to either view or distribute objectionable, illicit or offensive material on work devices or company accounts.
Read MoreCracking the code on billion-dollar success
If you are looking for an example of a company that has done this well, check out IBM's blogging guidelines released to its employees. The manifesto is well put together: It clearly states the goals of IBM-related blogging, such as key messages to share, while also making the guidelines crystal clear. Cisco has taken a similar approach, publishing its social media guidelines on its website for all employees to access and read so there is no question about what is okay to share.
Read more here:
Lessons on building a brand with social media