Archive for the ‘Social Marketing’ Category

On Notice: FTC Issues Warning to Hundreds of Companies Regarding the Use of Fake Reviews and Other Misleading Endorsements in Online Marketing…

Prompted by the proliferation of social media advertising that often blurs the line between authentic content and sponsored posts, the Federal Trade Commission last week sent more than 700 companies a Notice of Penalty Offenses warning them against the use of deceptive endorsements in their online advertising. The Notice advises recipient companies that engaging in advertising conduct the FTC has previously determined to be unfair, unlawful or deceptive under Section 5 of the FTC Act can subject them to civil liability of up to $43,792 per violation. As we had previously predicted, these letters may reflect a shift in the FTCs focus towards reliance on 5 of the FTC Act, following last terms Supreme Court opinion in AMG Capital Mgmt. v. FTC which curtailed the FTCs ability to seek monetary relief under 13(b) of the Act.

Companies receiving the Notice include large household names including leading retailers and major advertising agencies. Recipients were also directed to distribute copies of the Notice to each of their subsidiaries engaged in the sale or marketing of products or services to consumers in the United States. While the FTC makes clear that recipients of the Notice are not alleged to have engaged in any wrongdoing, the scope of the Notices sent outand the Commissions 50 vote to authorize the Notice and its distributiondemonstrates that the FTC is highly focused on the use of deceptive endorsements in online advertisements and is willing to aggressively pursue advertisers that flout its directives.

The Notice sent to companies provides a non-exhaustive list of practices the FTC has found to be unlawful in previous FTC administrative orders, including:

Copies of the case decisions discussed in the notice are available on the FTCs website. The Notice also points advertisers to additional resources, including a staff business guidance document The FTCs Endorsement Guides: What People Are Asking and the FTCs Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16 C.F.R. Part 255, for further guidance on their responsibilities under the FTC Act.

While navigating the evolving regulatory landscape regarding deceptive online advertising can present challenges for companies and their advertising partners, avoiding the practices outlined above will likely go a long way in mitigating the risk of facing an FTC enforcement action and subsequent liability. Our team continues to monitor these changes and will apprise our readers of any FTC enforcement actions that arise as a result of the Notices issued today. Watch this space for further developments.

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On Notice: FTC Issues Warning to Hundreds of Companies Regarding the Use of Fake Reviews and Other Misleading Endorsements in Online Marketing...

FTC Sends Out Official Warnings to Over 700 Brands Over the Use of Fake Reviews – Social Media Today

As eCommerce continues to rise, so too do deceptive methods of advertising, including fake reviews, undeclared paid endorsements and other practices that fall foul of federal laws.

And now, the FTC is looking to step up its action on this front, with the Commission this week sending out notices to over 700 businesses, including Facebook, Amazon, and LinkedIn, about their use, or facilitation of false reviews and ads to promote products online.

As explained by the FTC:

The rise of social media has blurred the line between authentic content and advertising, leading to an explosion in deceptive endorsements across the marketplace. Fake online reviews and other deceptive endorsements often tout products throughout the online world. Consequently, the FTC is now using its Penalty Offense Authority to remind advertisers of the law and deter them from breaking it.

The FTC says that by sending its Notice of Penalty Offenses to these organizations, its effectively notifying each of their need to either address these issues, or risk penalties of up to $43,792 per violation.

The Notice of Penalty Offenses allows the agency to seek civil penalties against a company that engages in conduct that it knows has been found unlawful in a previous FTC administrative order, other than a consent order.

So now that the FTC has sent out these warnings, it has a legal basis to implement penalties in future instances, if so detected.

What the specifics are in each case is unclear, but the FTC does explain that the range of violations highlighted in its notifications include:

These violations cover a broad range of practices, which are particularly applicable in social media marketing, and with the use influencers in promotions also on the rise, its worth familiarizing yourself with the latest regulations to ensure that you dont also fall foul of the FTCs rules.

The FTC has also created an overview guide to its endorsement rules to provide more assistance in this respect.

Itll be interesting to see whether this new push from the FTC actually leads to more specific legal action on this front, and what that will mean for the marketing sector. And again, with the use of influencer marketing on the rise, you can imagine that many will fail to meet the specific criteria, leading to further concerns.

As such, it is worth reading up on the latest rules.

The FTC has published a full listing of the 700 companies that its sent out notices to here.

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FTC Sends Out Official Warnings to Over 700 Brands Over the Use of Fake Reviews - Social Media Today

This Company Has Nearly Doubled Since Its March IPO. Is It a Buy? – Motley Fool

Shares of SEMrush Holdings (NYSE:SEMR) -- the online visibility management tool -- jumped 150% from its March IPO by September, before falling back to 100% appreciation today. Other than IPO hype, there has not been any reason for this jump.

The irrationality of this share-price appreciation has left some investors wondering if this software-as-a-service company still has growth ahead of it. Even though it has a market capitalization of just $3 billion, the valuation of 20 times sales worries investors, but its leading solution could provide plenty of growth for the business in the future.

Image source: Getty Images.

SEMrush's goal is to improve the visibility of its customers online. As people spend more time on their phones and on the internet, they can be overwhelmed with the amount of information and advertising they receive, which can lead to some people blocking this information out. This can lead to difficulties for companies looking to break through the noise and abundance of information online to be visible to their target market.

SEMrush provides an all-in-one solution for companies to find key insights that allow them to advertise their products efficiently. Its comprehensive solution allows for its customers to advertise on social media, but also employs search engine optimization (SEO) to take a long-term approach to their advertising strategies. While SEMrush's competitors like Moz and Similarweb (NYSE:SMWB) focus on one part of a company's advertising strategy, SEMrush offers a broad range of options to its customers.

SEMrush offers an unbiased view of its immense data assets -- which include over 20 million domains, 20 billion keywords, and analysis on 1 billion events each day. Unlike Alphabet (NASDAQ:GOOG)(NASDAQ:GOOGL) or Facebook (NYSE:FB), which are incentivized to promote their own advertising channels, SEMrush provides an unbiased, customized view on the best advertising options for its customers.

Thanks to this comprehensive analysis solution, combined with its vast data sets and unbiased view, the company has become a market leader in numerous marketing technology categories from search advertising to social media management. This leadership has allowed the company to attract many impressive customers including Walt Disney (NYSE:DIS), Salesforce (NYSE:CRM), and eBay (NASDAQ:EBAY). These customers have also expressed how valuable SEMrush is to their advertising strategies: In Q2 2021, SEMrsuh's net revenue retention was 121%, and its average revenue per user increased 19% from the year-ago quarter.

SEMrush's 76,000 customers in over 142 countries have helped the company reach impressive financial performance. Even as a top dog in the industry, the company saw 58% year-over-year revenue growth in Q2 2021, to $45 million. The company has been building on its 50 offering by launching a Keyword Difficulty solution that enables its customers to optimize their SEO marketing efforts.

For the full year, the company expects revenue to reach $183 million, which would mark 47% growth from 2020. The only downside for SEMrush is its profitability. Even after 13 years of operations, the company lost $279,000 in Q2 2021. This was, however, a strong improvement from a net loss of over $2 million one year ago. Free cash flow stands at $9 million so far this year, and with cash balance of over $180 million, a minor net loss is not a dealbreaker for the company.

Aside from valuation risk -- which is higher than Similarweb's valuation of 12 times sales -- the company is facing heavy competition. While its analytics platform isn't as unbiased as SEMrush's, Google and Facebook are heavy hitters in this industry, and companies only looking to advertise on those two sites might overlook SEMrush. There's also plenty of competition from smaller pure plays in each respective marketing technology category, and while SEMrush is a leader in many of those spaces, it could potentially lose out to competitors that focus on one specific advertising category.

What many companies want, however, is an all-in-one solution. Many of SEMrush's enterprise customers are not looking to advertise through one avenue, but through many, and SEMrush provides enterprises with one platform where they can analyze data for all of those advertising strategies.

SEMrush's vast data assets and comprehensive solution -- which has been shown to be very valuable and successful to have -- are unmatched by its competitors. It's also extremely important to its enterprise customers who are looking for actionable data and insight to make effective marketing decisions.

With a current market opportunity of over $13 billion, this company clearly has tons of potential to expand, and with its unique, hard-to-replicate solution, SEMrush is well-positioned to capitalize on it. Because of this, SEMrush is still worth buying today, even though it has already seen strong share-price growth.

This article represents the opinion of the writer, who may disagree with the official recommendation position of a Motley Fool premium advisory service. Were motley! Questioning an investing thesis -- even one of our own -- helps us all think critically about investing and make decisions that help us become smarter, happier, and richer.

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This Company Has Nearly Doubled Since Its March IPO. Is It a Buy? - Motley Fool

MDC North Campus Awarded Nearly $1 Million for Business Entrepreneurship Development Project – The Reporter

Miami, Oct. 11, 2021 Miami Dade Colleges (MDC) North Campus has been awarded a grant for nearly $1 million from the U.S. Department of Commerce, Minority Business Development Agency (MBDA) for MDCs Miguel B. Fernandez Family School of Global Business, Trade and Transportation. The funds will be used to support projects that teach undergraduate minority students how to develop businesses and commercialize products and services in the domestic and global marketplace. Campus administration will discuss how the grant will be used for the creation of the Business Entrepreneurship Development project during the Hablemos de Negocios (Lets Talk Business) seminar at 1:30 p.m. Tuesday, Oct. 12.

As the nations largest open-access college, MDC continues to find innovative ways to expand opportunities for its students to earn practical credentials to impact the local and global marketplace immediately, said Fermin Vazquez, North Campus Interim President. Providing financial support and guidance from business owners and entrepreneurs will play a critical role in breaking barriers to degree completion and accelerate the transition into the workforce.

The three-year Business Entrepreneurship Development project targets minority students at the Hialeah, North, West, and Wolfson Campuses. The grant will be used for student incentives, such as tuition and fees towards a 12-credit College Credit Certificate Business Entrepreneurship Specialist: Start-Up Venture, and micro-credentials, such as Hootsuite Platform and Hootsuite Social Marketing certifications. Students will participate in seminars, entrepreneur-led classroom presentations, group mentoring sessions, one-on-one entrepreneur-business counseling sessions, business headquarters tours, business plan competitions, and more. In addition, MDC faculty will benefit from professional development workshops.

MDC serves a large population of low-income, minority students. This program can create opportunities for students to earn academic degrees while working in partnership with a dynamic, multicultural community of local entrepreneurs and small business owners to acquire the knowledge and skills needed to thrive in todays highly competitive business workforce.

For more information, please contact Theodora Laing, tlaing@mdc.edu

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MDC North Campus Awarded Nearly $1 Million for Business Entrepreneurship Development Project - The Reporter

Swiggy to test social commerce for group buying of groceries – Economic Times

Food delivery app Swiggy is in the early stages of launching a new social commerce vertical named Swiggy Bazaar.

According to the company's job postings on LinkedIn and GetWork, the SoftBank-backed unicorn is looking to set up a vertical that will focus on community group buying for groceries, including fresh supplies, with the possibility of adding more categories in future.

Swiggy has been conducting a combination of external as well as internal hiring including for several technology roles - to build the vertical.

The Bengaluru-based startup, which is in talks to raise funds from Invesco and others at a $10 billion valuation, is ramping up its non-food delivery verticals - such as hyperlocal grocery and essentials delivery service Instamart - which contribute almost 25% to its total revenue.

The company did not immediately respond to ET's queries seeking comment. News portal Entrackr was the first to report the development.

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Social commerce platform DealShare uses the community group buying model and Meesho, which is also backed by SoftBank, ventured into group buying for groceries earlier this year through Farmiso.

ET reported last month that Meesho, which raised $570 million led by Fidelity and B Capital, plans to use some of the new capital to scale up its grocery business.

DealShare, which recently raised $144 million from New York-based investment firm Tiger Global, is also in talks to raise $150-$200 million as competition intensifies in the space.

This is one of the three models typically used by social commerce platforms, along with the reseller model which Meesho pioneered and live commerce, by Trell.

Earlier this year, Walmart-owned Flipkart also ventured into social commerce through Shopsy, which claims to have amassed over 250,000 sellers since launch a little over three months ago. Shopsy is not available for groceries as of now.

A handful of social commerce startups like Meesho, DealShare, Otipy, and CityMall have attracted investors this year, especially those focussed on fresh groceries and packaged goods.

According to an analysis by market research firm RedSeer, the group buying market has been pegged at $50 million as of 2020 in India.

In a community buying group, a local influencer or community leader works with the platform and usually receives commissions for each order. These local influencers are well entrenched in their communities and trusted by those in the neighbourhood, which helps garner more customers for the platform.

Local influencers are responsible for ordering and delivering the orders in their locality. Social commerce companies incentivise them through monetary benefits, as these influencers help them tap into tier 2 cities and beyond.

According to Swiggy's post on LinkedIn, the manager's role will include experimenting with community-based marketing initiatives across social channels, including building and leading a team of community leaders.

Being a social commerce business, Bazaar will experiment with novel community-based marketing strategies, that you will help conceptualise and execute, according to the job posting.

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Swiggy to test social commerce for group buying of groceries - Economic Times