Archive for the ‘Social Marketing’ Category

Why Putting Warning Labels on Social Media May Not Work – Northeastern University

On Monday, U.S. Surgeon General Vivek Murthy said he wants Congress to allow for warning labels to be placed on social media sites advising of the negative effects the platforms could have on adolescents mental health.

The warning labels would be like ones on tobacco and alcohol products, warning that social media has not been proven safe, Murthy wrote in an op-ed for the New York Times. He said some research shows that teens spending more than three hours a day on social media have a higher risk of mental health problems.

But the efficacy of such a label and whether itd even be allowed is up for debate, according to Northeastern University experts.

Warning labels on media images that have been digitally modified are ineffective in preventing the negative effects of media images on body image at best, said Rachel Rodgers, an associate professor of applied psychology at Northeastern. At worst they actually exacerbate these effects.

Rodgers, who specializes in body image, did a meta-analysis of the experimental literature on this topic and found that there is no benefit to body image when it comes to labels on altered photos.

Moreover, from a systemic perspective, using warning labels allows harmful industry practices to continue rather than leveraging systemic change, and places the burden on the user to protect themselves from something harmful, Rodgers said. When the user is a vulnerable young person, this is not an ethical stance.

The use of such a label would have to be passed by Congress, but its also unclear if it would be upheld by the Supreme Court if it were challenged in court. And many such health labels have faced legal challenges.

Claudia Haupt, a professor of law and political science at Northeastern, said that the Supreme Court has been aggressive in enforcing the First Amendment and using it as an argument against warning labels.

Theres been litigation over warning labels in the past, Haupt said, with companies arguing against putting graphic labels on cigarette cartons and signs at crisis pregnancy centers stating theyre not health care providers.

The big problem with compelled disclosures is basically youre telling the company to tell the consumer that their own product is dangerous, Haupt said. They dont particularly like that because who wants to say, The thing Im trying to sell you might actually cause you harm.

She added that its likely social media companies would push back on a warning, if one were passed, claiming its infringing on their First Amendment rights.

In the past, she said, the Supreme Court has sided with companies on this. Haupt, along with Wendy Parmet, director of Northeasterns Center for Health Policy and Law, published research on this, looking into the courts history when it comes to health warnings.

Over time, the balance has shifted, Haupt said of the pairs findings. When public health would win in the past, free speech would be more likely to win. That would be relevant for all kinds of contexts where speech is used to inform the public about a public health danger. The First Amendment gets more and more leeway in the courts so it becomes more and more difficult to actually compel companies to warn about their products.

Haupt said Murthys push for a label that specifically targets young people might be better received, but ultimately it will come down to the precedent set in the crisis pregnancy center case that said disclosures have to be purely factual and uncontroversial.

The First Amendment itself doesnt say anything about this, Haupt said. Its just the courts interpretation. You can debate whats purely factual, whats uncontroversial. And then we get back to what kinds of harm does social media consumption potentially cause and is that worth limiting speech? Thats the ultimate question. Its really hard to predict what the court will do with this.

What could be a more effective approach to combating the negative effects of social media, Rodgers said, is including social media literacy education in youth programming and developing policies and practices to focus on risk protection while also teaching youths to use social media in a positive way. The former could involve guidance from adults, including parents who can monitor childrens use.

I think social media use, when thoughtful, can bring a number of benefits, Rodgers said. This is not the same as being safe. I do believe there are ways of using social media in which the benefits largely outweigh any detrimental effects. However, this would be a very careful, deliberate, in some ways limited and controlled use of social media, informed by strong media literacy, and strategically implementing and leveraging the affordances of platforms to tailor ones online experience.

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Why Putting Warning Labels on Social Media May Not Work - Northeastern University

Which Fashion Brands Punch Above Their Weight on Social Media and How They Do It – The Business of Fashion

Today, a large following on social media does not necessarily offer brands a shortcut to driving the cultural conversation online. Many of fashions largest names have a relatively low engagement rate on social media, while smaller brands are able to consistently capture and lead online discourse. For example, Jacquemus regularly generates hundreds of thousands of likes on Instagram posts with a following of 6.4 million, while Dolce & Gabbana, a brand with over 30 million Instagram followers, typically receives fewer than 10,000 likes per post.

Which fashion brands punch above their weight when it comes to social media engagement, and how have they done it?

The BoF Brand Magic Index is a rigorous brand measurement tool that aims to provide marketers with a data-backed answer to the question of what makes a powerful brand.

In the latest volume, we added Engagement as a metric to analyse how effective 50 fashion and luxury brands are at inspiring customers on social media from October 2023 to March 2024. Engagement is calculated by assessing a brands engagement rate on Instagram, as well as how much user-generated content customers create about a brand on TikTok. Collectively, these data points indicate how much buzz a brand is creating irrespective of the actual size of its following, thereby adjusting for brands that generate high engagement simply by virtue of their sizable marketing budgets. The overall Engagement rank is an average of each brands rank on TikTok and Instagram.

Diesel and Calvin Klein tied for first place in Engagement, with much of Diesels strong performance stemming from the brands results on TikTok, and Calvin Kleins from Instagram. Diesel ranked No. 3 overall on TikTok, after luxury heavyweights Dior and Chanel, with 200,000 user-generated posts using the brands hashtag shared on the platform during the period.

By contrast, Calvin Klein ranked No. 4 for its Instagram engagement rate, with its top-liked posts each generating over 2 million likes from its more than 25 million followers. For context, Louis Vuitton, which has nearly double the number of Instagram followers as Calvin Klein, received about 1.5 million likes on its top-performing posts during the period. Notably, no brand ranked in both the top 10 for Engagement on Instagram and TikTok, highlighting the different skills needed to master each platform.

1. Creating Cultural Moments

For Calvin Klein, much of its Instagram engagement can be tied to its viral Jeremy Allen White underwear campaign, which drove 40 million eyeballs to its Instagram, according to the brands owner, PVH. For that campaign, Calvin Klein did not just follow its usual strategy of titillating imagery or celebrity; the brand also understood the cultural moment, tying its campaign release to the start of awards season where White was up for a Golden Globe for his role in The Bear, clad in Calvin Klein on the red carpet.

This was savvy brand building on several levels, giving the underwear campaign another boost but also reviving speculation that Calvin Klein was going to give capital-F fashion another try. Sure enough, in May Calvin Klein hired 2023 LVMH Prize winner Veronica Leoni as creative director of its Collection line, and said it would return to the runway in 2025.

When a cultural moment does not exist, the best brands know how to orchestrate one. In November, Calvin Klein held a surprise concert with K-pop band BTS Jungkook in New Yorks Times Square to add buzz to his denim campaign launched that August. An Instagram post from the event was Calvin Kleins top post in the assessment period, which has since received over 2.7 million likes.

2. Subverting the Status Quo

For Diesel, the denim brands popularity on TikTok is evidence that a turnaround under creative director Glenn Martens is resonating and especially with young audiences. TikTokers regularly post videos about the brands tank tops and bags, echoing Diesels Y2K aesthetic and subversive, playful positioning.

This idea of subversion runs throughout Diesels online strategy. For its February runway show, the brand invited 1,000 viewers to watch front row from home, with their faces live-streamed on screens around the runway, creating an immersive and collective viewing experience that was then reshared online.

3. Leaning into the Fanciful and Surreal

Jacquemus was the top performer on Instagram, with an average 2.6 percent of its following engaging with each post during the assessment period. For context, Jaquemus 2.6 percent Instagram engagement rate was almost double the second ranked brand. Jacquemus cuts through polished Instagram imagery by leaning into humorous and surreal content that blossoms on social media today, with fanciful store designs and whimsical videos serving among Jacquemus top-liked posts in the period.

The brands ability to stand out with rewatchable content and visually captivating juxtapositions, coupled with its status as a hot independent label, mean its content is catnip for social media audiences.

4. Giving Audiences a Reason to Engage

Ferragamo ranked the lowest overall in Engagement at No. 47, placing last for both Instagram and TikTok. (Brands ranked 48 to 50 are those that were unable to be assessed because they do not disclose the number of likes on their Instagram accounts as well as Bottega Veneta, which does not have an active account.)

For Ferragamo, its low Engagement rank may be due more to a lack of intrigue rather than any specific action by the company, which has suffered from falling sales amid a turnaround that is taking longer than expected. While Ferragamo presents a well-curated Instagram feed of high-quality product photography and news, the company lacks a distinctive aesthetic or point of view. Fashion brands today face fierce competition for attention on social media, both from other brands but also influencers, stylists and, of course, the friends and family of followers. Lower-ranked brands may need to consider how to act less like a brand and more like a media company to compete for attention.

BoF Insights and Quilt.AI work directly with brands on bespoke engagements to measure Brand Magic in detail and over time, enabling brands to identify positioning opportunities, deeply understand their customers and measure their marketing impact. Contact our team if you are interested in learning how we can work with you.

This article is part of a series that unpacks the assessment metrics in the second volume of The BoF Brand Magic Index.

A sample of The BoF Brand Magic Index featuring more information about the methodology is available for download here.

Full access to The BoF Brand Magic Index is for Executive members. For unlimited access to this and all future editions, become an Executive Member now.

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Which Fashion Brands Punch Above Their Weight on Social Media and How They Do It - The Business of Fashion

US Surgeon General calls for social media warning labels to protect adolescents By Reuters – Investing.com

By Kanishka Singh and Sheila Dang

WASHINGTON (Reuters) - U.S. Surgeon General Vivek Murthy on Monday called for a warning label to be added to social media apps as a reminder that those platforms have caused harm to young people, especially adolescents.

In an op-ed in the New York Times, Murthy wrote that a warning label alone will not make social media safe for young people but that it can increase awareness and change behavior as shown in evidence from tobacco studies. The U.S. Congress would need to pass legislation requiring such a warning label.

Youth advocates and lawmakers have long accused social media platforms like Facebook, Instagram, TikTok and Snapchat of what they say is a harmful effect on kids, including shortened attention spans, promoting negative body images, and making them vulnerable to online bullies and predators.

"It is time to require a surgeon general's warning label on social media platforms, stating that social media is associated with significant mental health harms for adolescents," Murthy wrote on Monday.

TikTok, Snap and Meta Platforms (NASDAQ:), owner of Facebook and Instagram, did not respond to requests for comment.

The CEOs of those three companies, along with social media platform X and messaging app Discord, were grilled by U.S. senators in January during a hearing about online child safety, with Republican Senator Lindsey Graham accusing the leaders of having "blood on your hands," for failing to protect young users from sexual predators.

Some U.S. states have been working to pass legislation to safeguard children from the harmful effects of social media, such as anxiety, depression and other mental illnesses as a result.

New York state lawmakers this month passed legislation to bar social media platforms from exposing "addictive" algorithmic content to users under age 18 without parental consent.

In March, Florida Governor Ron DeSantis signed a bill that bans children under 14 from social media platforms and requires 14- and 15-year-olds to get parental consent.

(This story has been refiled to correct Senator Lindsey Graham's name in paragraph 6)

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US Surgeon General calls for social media warning labels to protect adolescents By Reuters - Investing.com

Sandy Hook families want to seize Alex Jones’ social media accounts By Reuters – Investing.com

By Dietrich Knauth

NEW YORK (Reuters) -Families of the Sandy Hook massacre victims want to seize Alex Jones' social media accounts in his bankruptcy, saying that the conspiracy theorist's frequent posts to fans are a key part of the Infowars business being liquidated to pay Jones' debts.

Jones, who filed for bankruptcyprotection 17 months ago, hasgiven up on trying to reach a settlement that would reduce the $1.5 billion that he owes to the relatives of 20 students and six staff members killed in the 2012 mass shooting at Sandy Hook Elementary School in Newtown, Connecticut.

Jones and the Sandy Hook families now agree that Jones' assets should be liquidated in bankruptcy. But the families on Wednesday asked a U.S. bankruptcy judge in Houston, Texas, to additionally take control of Jones' X.com account and prevent Jones from using it to promote new business ventures.

The Sandy Hook families asked the judge to make clear that the Jones' "@RealAlexJones" account on X.com, formerly known as Twitter, will be among the assets turned over to a court-appointed trustee in charge of liquidating Jones' assets. Jones' X account, which has 2.3 million followers, is "no different than a customer list of any other liquidating business," the Sandy Hook families argued.

They argued that Jones has used the social media account to push down the value of Infowars by diverting sales from that site to his father's DrJonesNaturals.com, which sells health supplements and other products.

Jones' attorney, Vickie Driver, said on Thursday that the Sandy Hook families' request was procedurally improper and that Jones would oppose it at the appropriate time.

"The Connecticut Plaintiffs have never wanted money from Jones but to silence him," Driver said.

Jones was banned from the platform for nearly five years, but his account was reinstated in December after a user poll conducted by X.com owner Elon Musk.

A U.S. bankruptcy judge is scheduled to hear the families' demand at a Friday court hearing in Houston. The judge is expected to convert Alex Jones' bankruptcy case from a Chapter 11 bankruptcy, which offers more control to a bankrupt debtor, to a Chapter 7 liquidation, which would allow a court-appointed trustee to take and sell Jones' assets.

Jones claimed for years that the Sandy Hook killings were staged with actors as part of a government plot to seize Americans' guns. Jones has since acknowledged that the shooting occurred.

The judge overseeing Jones' bankruptcy has ruled that most of the debt will survive after a liquidation, because it resulted from "willful and malicious" conduct.

Jones has estimated that he has less than $12 million in assets, meaning that he will carry an enormous legal debt even after Infowars and his other assets are sold.

The Sandy Hook families intend to continue collection actions against Jones' future income, and pursue additional payments from Jones' wife, father, employees and other associates to whom Jones' allegedly diverted assets.

A Chapter 7 liquidation will enable the Sandy Hook families to enforce their judgments "now and into the future while also depriving Jones of the ability to inflict mass harm as he has done for some 25 years," said Chris Mattei, an attorney for the Sandy Hook families.

Jones has said on a June 7 broadcast of The Alex Jones show that Infowars is "overrun" and "will be completely worthless" without him. He encouraged listeners to buy products from DrJonesNaturals to support his "future" and make sure he can continue to broadcast after the shutdown of Infowars.

"I've already sold everything but my house," Jones said on June 7. "I'm down to my last moves on this."

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Sandy Hook families want to seize Alex Jones' social media accounts By Reuters - Investing.com

Chinese AI social media apps see growing demand in overseas markets – South China Morning Post

A number of Chinese artificial intelligence (AI) companies are seeing greater demand for their social media applications in overseas markets, as adoption on the mainland has been slower by comparison. Shanghai-based MiniMax a generative AI start-up that counts South China Morning Post owner Alibaba Group Holding as a major investor has become a prime example of such overseas success on the back of its Talkie app, which saw its traffic more than double to 1.32 million views in May, according to AIcpb.com, a site that tracks the popularity of AI products worldwide. The Talkie AI app, which competes in a market segment led by Character.ai, enables users to customise avatars and interact with virtual chat buddies. Although Character.ai reached 318 million views last month, Talkies more than 150 per cent monthly growth rate was faster than its rivals 21.6 per cent monthly growth rate, according to AIcpb.com.

Meanwhile, the Talkie apps Chinese version, Xingye, amassed just 422,000 views in May, AIcpb.com data showed.

The ranking of Chinese version Xingye, according to Data.ai, shifted between 29th and 8th place on the mainland App Stores social networking category during the same period.

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How does Chinas AI stack up against ChatGPT?

How does Chinas AI stack up against ChatGPT?

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Chinese AI social media apps see growing demand in overseas markets - South China Morning Post