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Who Wins When the Internet Plays Judge, Jury, and Executioner?

Are we too quick to judge on the Internet? No question: Absolutely, yes. The Internet demands that we be harsh and merciless, fast and thorough. We (particularly bloggers, but writers of all varieties) see something and run with it, and often don't look back. There's no time. Surely, in a different era, perhaps pre-computer, perhaps paleolithic, things would be different. But this is our contemporary reality, and we're doing what we can in the circumstances we find ourselves living and working in.

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The speed of judgment and recrimination is faster and harsher when we turn to racism, sexism, violence, and all sorts of perceived-to-be-blatant wrongdoings, since writing about those topics often generates huge page views. We're so fast and critical, we often forget that real life people are affected by the lightning speed at which we determine, yes, this was right, or no, this was wrong, turning some of the recipients of the Internet's instant-judgment into "sacrificial lambs." The split-second decisions that media types—and commenters, Facebook updaters, and tweeters—make and walk away from can last a lifetime online, destroying people's reputations in the process. 

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I'm not talking about mistakes which, while bad, don't actually fall into the grey area of "judgment"—at least corrections for those can be issued, and things hopefully made right. I'm talking about the more vague process set in motion against, say, Rainn Wilson for making an unfunny rape joke (a tautology in itself). That went something like this: unhappy retweets and DMs that prompt a conversation with his publicist (we're guessing) and the deletion of the offensive tweet followed by the issuing of a public apology. That happens in less than a day, and no one ends up boycotting The Office. But Wilson is famous. He's beloved among so many that he'll move on from this mistake without so much as a scratch. 

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On the other hand, there's Anthony Federico, the guy who wrote the "racist" (or, definitely, cliche-ist) headline about Jeremy Lin on ESPN.com. He posted it, right there on the page: "A chink in the armor," an awkward, offensive play on words that was seen by many as racist. ESPN was horribly embarrassed, notwithstanding the fact that the phrase has been used by many a sports writer, not to mention an announcer, in the past.

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But in this context, or at least the perceived context, it was far, far worse. And even though plenty of racist, stupid expressions have been used when writing about sports and other things over time, what befell Federico was essentially the opposite of the Rainn Wilson case. In the ESPN case, we have a marginal character—a low level working guy writing about sports, living his dream— who wrote something ill advised on a large platform about someone spiking in popularity, thus ensuring that everyone would notice. On ESPN, a "small" person messed up "big"—so instead of a call to a publicist, a deletion, a public apology, and the entire internet moving on, Federico got fired. Not just fired, actually: Federico continues to be blasted across the Internet. The best case scenario for his mistake, he's an idiot with a penchant for poor word choices. Worst case scenario... well, that's far worse. I'm not taking particular issue with his firing; in this day and age, news organizations fire people for what they write and tweet all the time. A headline writer should know better. But there is some sort of a hypocrisy here—or, at least a punishment not quite commensurate with the crime.

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I've felt complicated emotions about the headline writer being fired since it happened, and it's because it seems to support something happening on the Internet (as I've mentioned before) that it feels like we're not prepared to deal with, or not doing quite right. It's our shared willingness to pass immediate and final judgment on someone for their worst (undeniably worst!) moments in public and never give a thought to the person behind the blunder. These are mistakes, not war crimes. We've all made them.

Today, Federico tried to explain himself via Twitlonger, making a small step to remind people he's not his mistake: He's a person. In his post, he explains, "I wrote the headline in reference to the tone of the column and not to Jeremy Lin’s race. It was a lapse in judgment and not a racist pun. It was an awful editorial omission and it cost me my job. I owe an apology to Jeremy Lin and all people offended. I am truly sorry."

He goes on to describe himself as a Knicks fan, a Jeremy Lin supporter, a writer of "thousands and thousands" of headlines who was praised during his 5 years at ESPN, and a budding sports columnist "who has always tried to help rather than hurt people": 

If those who vilify me would take a deeper look at my life they would see that I am the exact opposite of how some are portraying me. 

They would see that on the day of the incident I got a call from a friend – who happens to be homeless – and rushed to his aid. He was collapsed on the side of the road due to exposure and hunger. They would see how I picked him up and got him a hotel room and fed him. They would see I used my vacation time last year to volunteer in the orphanages of Haiti. They would see how I ‘adopted’ an elderly Alzheimer’s patient and visited him every week for a year. They would see that every winter I organize a coat drive for those less fortunate in New Haven. They would see how I raised $10,000 for a friend in need when his kids were born four months premature. They would see how I have worked in soup kitchens and convalescent homes since I was a kid. They would see my actions speak louder than my words. They would see that these acts were not done for my glory, but for God’s. They would see that each day I live and will continue to live a life of joy and service.

Just because you do good things doesn't mean you're not a racist, or prone to the occasional racist mumbling -- or the maker of a stupid mistake. But to my ear at least, Federico doesn't come off as someone who's faking. 

In any case, he was fired, and he needs a new job. In the old days, there wouldn't have been an entire history of your fireable offense available for everyone to read in less than a minute of Googling. Federico's Twitlonger explanation doesn't even come up on the first page of a Google search of his name, though his mistake certainly does and will for some time. The question is not did he deserve to be fired, but does he deserve the wrath heaped upon him by people who don't even know the whole story and will likely forget about it in a week or two? Does he deserve for his entire life, or employment history, to be tainted by this mistake? What was a big story for few days on the Web has been, I imagine, a truly awful time for the real life Federico. We may be done writing about him, but that doesn't mean
he can turn around and move to the next thing so easily.

Most people do believe in second chances. You have to wonder if those are really even possible anymore with the Internet storing our every bad—or merely dumb—deed in perpetuity. You also have to wonder whether Federico's firing, not to mention the comments and vitriol it prompted, will do anything at all to stamp out the supposed racism at the heart of his mistake. Somehow, I doubt it.

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Who Wins When the Internet Plays Judge, Jury, and Executioner?

FCC urges Internet companies to safeguard Web

WASHINGTON (Reuters) - Internet service providers need to work harder to prevent hacks, data theft and other fraud, including contacting customers whose infected computers have been hijacked by organized crime and helping them clean out viruses, the head of the Federal Communications Commission said on Wednesday.

FCC Chairman Julius Genachowski said he sought "smart, practical, voluntary solutions" to the massive problem of Internet fraud and data theft. He estimated that 8.4 million credit card numbers are stolen online each year.

Policymakers are eager to prevent security problems and subsequent bad publicity from slowing the growth of the Internet market, worth about $8 trillion a year.

"If consumers lose trust in the Internet, this will suppress broadband adoption and online commerce and communication, and all the benefits that come with it," Genachowski said in a speech.

In addition to helping customers whose computers have been pulled into a botnet, a network of computers used to send spam aimed at committing fraud, Genachowski urged network owners to adopt standards to ensure that Internet traffic goes through the most efficient route and to prevent any hijacking.

That step would presumably prevent a repeat of a 2010 incident where some 15 percent of Internet traffic was diverted through Chinese servers for about 18 minutes, said Genachowski.

The reason for the diversion, whether an innocent mistake or cyber espionage, has never been established.

Lastly, Genachowski urged Internet providers to adopt a system called DNSSEC to ensure that if an Internet user, for example, types the Internet address of their bank that they will go to their bank's web site rather than a fraudulent web site designed to steal passwords.

Comcast, which already contacts customers who have been pulled into botnets and which already uses DNSSEC, praised the chairman's speech.

"To be effective, everyone who is a part of the Internet ecosystem must play a meaningful role in ensuring that private and government networks, and personal computers and devices are secured," said Comcast/NBCUniversal President Kyle McSlarrow in a blog posting.

There was no immediate reaction from Verizon or AT&T Inc.

Internet security experts were pleased at the prospect of Internet service providers informing customers when their machines were pulled into criminal botnets, and helping them clean up their machines.

"The notification has to happen in some way. I think it's overdue," said Johannes Ullrich, a cybersecurity specialist at the SANS Institute Internet Storm Center, which monitors threats.

Some of the ISPs found that it was cheaper to notify customers before they telephoned to complain. "If you're infected with malware, your computer is going to be slow. And the first thing they (customers with slow computers) do is call the ISP," said Ullrich.

Dmitri Alperovitch, president of Asymmetric Cyber Operations, said he supported any effort to clear out botnets but said the FCC effort would do little to stop two other major threats: state-supported cyber-espionage, often blamed on China, or securing mobile devices.

Prominent hacking targets have included VeriSign, RSA, an authentication company owned by storage maker EMC Corp, and defense contractors such as Lockheed Martin Corp. Others include web search leader Google Inc, Citigroup bank and exchange operator Nasdaq OMX.

There are other efforts in Washington to ensure the Internet continues to function smoothly.

On Capitol Hill, the Senate is considering a bipartisan bill that requires the secretary of homeland security to designate certain infrastructure like air traffic control as critical and compel steps to defend against hackers.

The U.S. House of Representatives is considering similar legislation.

(Reporting By Diane Bartz; Editing by Tim Dobbyn)

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FCC urges Internet companies to safeguard Web

Gannon women beat Slippery Rock, clinch No. 2 seed in PSAC playoffs

SLIPPERY ROCK -- The Gannon women's basketball team clinched the No. 2 seed in the PSAC playoffs with a 75-59 win over Slippery Rock Wednesday.

Caitlyn Lowe scored 16 points to lead the 18th-ranked Golden Knights.

Gannon (21-4 overall, 18-3 PSAC West) jumped to an early 5-2 lead before the Rock's Jasmine Cooper hit a 3-pointer to tie the game 2 minutes, 20 seconds into the first half to tie the game.

From there, it was all Gannon.

With 14:29 left in the first half and Gannon up 11-10, Lowe hit a 3-pointer to spark an 11-0 run to pull away.

It was all Gannon in the second half.

The Knights forced 20 Slippery Rock turnovers and scored 30 points off those turnovers.

Doriyon Glass and Nettie Blake each had 15 points and nine rebounds for Gannon.

Cooper scored a game-high 20 points for the Rock (5-20, 2-19).

Gannon will travel to 24th-ranked Indiana Saturday before a rematch against IUP in the PSAC quarterfinals Tuesday at Hammermill Center. Tickets for the quarterfinal will be available today, Friday, Monday and Tuesday.

General admission tickets are $7 for adults and $2 for students and senior citizens. Students at any participating school will be admitted free by showing a valid school ID at the door.

Plush and chairback seats cost $10. Season-ticket holders can renew their seats today, Friday and Monday between 9 a.m. and 4 p.m. at the Carneval Athletic Pavilion, located through Gannon's Athletic Department doors at Third and Peach streets.

For information, call Dan Teliski, Gannon director of athletics media relations, at 871-7418.

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Gannon women beat Slippery Rock, clinch No. 2 seed in PSAC playoffs

Google Releases Youtube Instructional Videos

Google Webmaster Central has released a few Youtube clips describing the best methods for indexing video content, to supplement their Webmaster Tools dialogue. Google states that when video content is marked up in the body of the page, search engines and other sites can recognize it, and may use it to improve the display of video content on a page or in search results. Marking up content provides information about videos that allows Google and other sites to index them. Along with a description of common video indexing mistakes webmasters make, Google also added tips on video indexing markup, as well as a clip on video platform restrictions.

Google also added a clip about schema.org, a set of standards that Google, Microsoft and Yahoo have jointly initiated.

Search engines are utilizing on-page markup in a number of ways. For example, Google uses it to create rich snippets in search results. Not every type of information in schema.org will be surfaced in search results, but over time, one can expect that more data will be used in more ways. Google currently supports rich snippets for people, events, reviews, products, recipes, and breadcrumb navigation, and the new schema.org markup can be used for these types.

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Google Releases Youtube Instructional Videos

SEO.co.uk Launches Website Migration Consultancy Service

Migration Service Helps Maintain Organic Rankings

London, UK (PRWEB UK) 22 February 2012

Seo.co.uk, a company which helps clients improve search engine rankings through SEO, today announced the launch of their new website migration service.

Having worked with numerous companies SEO.co.uk brings the best website developers and SEO consultants together to advise on the migration process from an SEO standpoint.

Hitesh Patel, MD of SEO.co.uk, commented “Too many companies leave SEO considerations until the last moment when developing a migration strategy, this often leaves them with serious losses in organic rankings and as a result business. Our team can guide companies through the process whilst improving the SEO of the destination site at the same time.”

Seo.co.uk has confirmed this service is available to SME’s as well as large corporates and can also be tailored to fit in with their web development services, if a client requires a new website to be provided.

About Seo.co.uk

About seo.co.uk: seo.co.uk is an SEO company in London providing expert SEO services to business of all sizes. Because we know that a strong and enduring online presence comes from an SEO strategy that looks at the ‘big picture’, we provide a full range of comprehensive services, from on-page SEO to PPC management and link building. As a SEO services company in London we are in an ideal position to meet with clients based in the capital. However we offer our customer-focused bespoke SEO solutions to businesses throughout the UK and further afield. Contact us today at info(at)seo(dot)co(dot)uk to find out how we can help your business.

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SEO.co.uk Launches Website Migration Consultancy Service