Bruised Apple: Buggy products and user censorship
Apple share prices have been gyrating all week following the release of Q4 financials that showed iPhones up, iPads flat, and Macs down. Wall Street may be ambivalent about Apple profits, but users have a bigger beef: What's up with the parade of bugs hitting recent Apple products?
Of late, Apple users have experienced the torture of a steady drip of problems related to OS X Mavericks, an iOS 7 launch marred by multiple flaws, a new Safari version plagued by HTML5 defects, and new Haswell-powered Retina MacBook Pros that inexplicably freeze and hang up.
Ever since the death of Steve Jobs, Apple watchers have been quick to point out signs the company is in decline. Others mourn the loss of Apple's magic, but argue that innovation is still alive -- it just can't keep up with overhyped expectations. "What does it say about our odd modern age that an electronics company motivated primarily by profit could inspire a tribal fanaticism that most religions, sports teams, and politicians only dream of?" Lydia Depillis asks in New Republic. "And should we be so surprised when that brand fails to meet our expectations?"
One of users' key expectations of Apple has been that it delivers products that work -- elegantly, out of the box, without pain, without compatibility or performance issues. Consistently meeting that expectation has justified the premium prices the company charges. So it's this recent spate of technical issues -- more than any angst over the lost magic of a Jobs-led launch event -- that spells trouble for Apple. Whether as a result of rushing products to market, or finding it harder to issue trouble-free updates across the ecosystem of laptops, tablets, and smartphones it has created, Apple must execute better or risk user disenchantment.
In addition to the spate of technology issues hitting Apple products is the troubling news that the company is suppressing discussion of these bugs on its support forums. InfoWorld's Serdar Yegulalp writes that Lawrence Lessig, founder of Creative Commons and friend to Aaron Swartz, "found himself being thrown into Apple's memory hole this week when he tried to draw attention to a way in which some Apple users could regain Wi-Fi functionality in the wake of iOS 7's problems." Lessig's post informing U.K. users of their warranty rights vanished from the forum, as did a subsequent re-post.
"When did it become inappropriate to inform people about legally protected rights related to technical issues?" Lessig declared in his blog. "Is talking about legal rights the new porn?"
ZDnet's Blue Violet writes:
Apple's policy to remove comments that lend legitimate help is little more than a display of censorship for the internet thought leader, who clearly understands that it is Apple's right to censor its forum users.
But it shows that Apple is well aware of the problem and the critical mass being reached over iOS 7's serious technical problems -- and is both refusing to help and actively removing solutions it simply doesn't like.
A parade of technical problems plus censorship of discussion could add up to a lot of user disillusionment -- and real trouble for Apple.
See original here:
Bruised Apple: Buggy products and user censorship
- Ben & Jerrys Demands Out From Parent Firm, Citing Censorship on Social Issues - Truthout - September 11th, 2025 [September 11th, 2025]
- Ben & Jerrys Demands Out From Parent Firm, Citing Censorship on Social Issues - Truthout - September 11th, 2025 [September 11th, 2025]
- Leak reveals China is exporting internet censorship technology - The Globe and Mail - September 11th, 2025 [September 11th, 2025]
- Books Removed, Restricted in Indiana, Virginia, Florida, and Arizona | Censorship News - School Library Journal - September 11th, 2025 [September 11th, 2025]
- Books Removed, Restricted in Indiana, Virginia, Florida, and Arizona | Censorship News - School Library Journal - September 11th, 2025 [September 11th, 2025]
- Japanese Politicians Are Now Getting Involved In Steam's Censorship Saga - TheGamer - September 11th, 2025 [September 11th, 2025]
- Japanese Politicians Are Now Getting Involved In Steam's Censorship Saga - TheGamer - September 11th, 2025 [September 11th, 2025]
- Leak reveals China is exporting internet censorship technology - The Globe and Mail - September 11th, 2025 [September 11th, 2025]
- Shadows of Control: Censorship and Mass Surveillance in Pakistan - Amnesty International USA - September 11th, 2025 [September 11th, 2025]
- Shadows of Control: Censorship and Mass Surveillance in Pakistan - Amnesty International USA - September 11th, 2025 [September 11th, 2025]
- Nine artists confront the blacked-out pages erasing war, Putin, and queer lives from Russias books - Meduza - September 11th, 2025 [September 11th, 2025]
- On art and self-censorship: David Jonsson and Caleb Femi go head-to-head - Dazed - September 11th, 2025 [September 11th, 2025]
- On art and self-censorship: David Jonsson and Caleb Femi go head-to-head - Dazed - September 11th, 2025 [September 11th, 2025]
- Nine artists confront the blacked-out pages erasing war, Putin, and queer lives from Russias books - Meduza - September 11th, 2025 [September 11th, 2025]
- By resisting censorship and corruption, Nepals youth is reminding political elites that a constitution belongs not to rulers but to citizens - The... - September 11th, 2025 [September 11th, 2025]
- By resisting censorship and corruption, Nepals youth is reminding political elites that a constitution belongs not to rulers but to citizens - The... - September 11th, 2025 [September 11th, 2025]
- FIRE Overstates Conservative Censorship on Campus - Minding The Campus - September 11th, 2025 [September 11th, 2025]
- Dmitry Muratov brings FSB's playbook when he comes to Kirkenes to talk about "censorship" - The Barents Observer - September 11th, 2025 [September 11th, 2025]
- 40 Years Later, Dragon Ball Is Being Forced Off Store Shelves by New U.S. Law - Screen Rant - September 11th, 2025 [September 11th, 2025]
- Nepals Gen Z Protests: Corruption, Censorship, and a Government Under Fire - The Diplomat Asia-Pacific Current Affairs Magazine - September 11th, 2025 [September 11th, 2025]
- Censorship to Song: How The Atlantics Poetry Emerged from American Tyranny - flyingpenguin - September 11th, 2025 [September 11th, 2025]
- China criticises Little Red Book app for focus on celebrity trivia - The Times - September 11th, 2025 [September 11th, 2025]
- Pakistan: Mass surveillance and censorship machine is fueled by Chinese, European, Emirati and North American companies - Amnesty International - September 9th, 2025 [September 9th, 2025]
- Meta and Mark Zuckerberg just became the free speech champions we needed | Opinion - USA Today - September 9th, 2025 [September 9th, 2025]
- One Piece Jolly Roger raised at Nepal protests against censorship and corruption - The Hindu - September 9th, 2025 [September 9th, 2025]
- The USTAs censorship of Trump dissent at the US Open is cowardly, hypocritical and un-American - The Guardian - September 9th, 2025 [September 9th, 2025]
- Massive Leak Shows How a Chinese Company Is Exporting the Great Firewall to the World - WIRED - September 9th, 2025 [September 9th, 2025]
- Reports: USTA asks U.S. Open broadcasters to censor crowd reactions to Trump - Reuters - September 9th, 2025 [September 9th, 2025]
- China exports censorship tech to authoritarian regimes aided by EU firms - Follow the Money - Platform for investigative journalism - September 9th, 2025 [September 9th, 2025]
- A Major TV Network Caves Again, Censoring Trump Protests at the US OpenThe Growing Rift Between the Supreme Court and the Lower CourtsA Chicagoan... - September 9th, 2025 [September 9th, 2025]
- Boos of Donald Trump heard on ABC's broadcast of US Open. Good | Opinion - USA Today - September 9th, 2025 [September 9th, 2025]
- Leaked files show a Chinese company is exporting the Great Firewalls censorship technology - The Globe and Mail - September 9th, 2025 [September 9th, 2025]
- Censorship petition for The Bengal Files dismissed by the Calcutta High Court - WION - September 9th, 2025 [September 9th, 2025]
- Denounce the US Opens Censorship of anti-Trump Fan Response - ThePetitionSite.com - September 9th, 2025 [September 9th, 2025]
- Censorship will be introduced in iOS 26 - - - September 9th, 2025 [September 9th, 2025]
- US Open broadcasters told to censor boos and cheers for Trump at mens final as networks brace for distractions - New York Post - September 9th, 2025 [September 9th, 2025]
- U.S. Open broadcasters were reportedly asked to censor reaction to Trump. Fans still booed - CBC - September 9th, 2025 [September 9th, 2025]
- 76% of civics teachers self-censor over fears of controversy - Campus Reform - September 9th, 2025 [September 9th, 2025]
- Ordinals Leader Leonidas Threatens Bitcoin Core Fork Over Censorship Fears - Cryptonews - September 9th, 2025 [September 9th, 2025]
- Nepal internet crackdown part of global trend toward suppressing online freedom - AP News - September 9th, 2025 [September 9th, 2025]
- Ofcom to be summoned for grilling over censorship of Americans - The Telegraph - September 6th, 2025 [September 6th, 2025]
- U.S. Open Orders Broadcasters to Censor Reactions to Trump - Bounces | Ben Rothenberg - September 6th, 2025 [September 6th, 2025]
- USTA asks broadcasters to censor reaction to Donald Trumps attendance at U.S. Open - The Athletic - The New York Times - September 6th, 2025 [September 6th, 2025]
- GOP Cries Censorship Over Spam Filters That Work - Krebs on Security - September 6th, 2025 [September 6th, 2025]
- America Surrenders in the Global Information Wars - The Atlantic - September 6th, 2025 [September 6th, 2025]
- Transcript: US House Judiciary Hearing on Europes Threat to American Speech and Innovation - Tech Policy Press - September 6th, 2025 [September 6th, 2025]
- Europes Threat to American Speech and Innovation - House Judiciary Committee Republicans | (.gov) - September 6th, 2025 [September 6th, 2025]
- Sarah McLaughlin (FIRE) on "Authoritarians in the Academy: How the Internationalization of Higher Education and Borderless Censorship Threaten... - September 6th, 2025 [September 6th, 2025]
- Farage paints Britain as a censorship hellhole. Is he right? - politico.eu - September 5th, 2025 [September 5th, 2025]
- Nigel Farage warns Americans could also face censorship -- and even arrest -- in the UK for social media posts after comedian's bust - New York Post - September 5th, 2025 [September 5th, 2025]
- We have to make sure free speech censorship doesn't continue in Europe, says Rep. Jim Jordan - Fox News - September 5th, 2025 [September 5th, 2025]
- Amy Sherald Exhibition Lands at Baltimore Museum of Art After Artist Canceled Presentation at Smithsonian's National Portrait Gallery Over Censorship... - September 5th, 2025 [September 5th, 2025]
- How GLAAD is Combatting Censorship by Sending LGBTQ Books Straight to Capitol Hill - GLAAD - September 5th, 2025 [September 5th, 2025]
- Pop Quiz! Can You Identify the Real Examples of Censorship? - American Oversight - September 5th, 2025 [September 5th, 2025]
- US House Judiciary hearing on censorship draws global response - MLex - September 5th, 2025 [September 5th, 2025]
- Trans Statue of Liberty painting to go on view in Baltimore after DC censorship allegations - PinkNews - September 5th, 2025 [September 5th, 2025]
- The censorship on Steam is coming for everyone on the internet - Polygon - September 3rd, 2025 [September 3rd, 2025]
- New campus censorship hack turns trademark law into muzzle - FIRE | Foundation for Individual Rights and Expression - September 3rd, 2025 [September 3rd, 2025]
- John Cleese Claims That Censorship Killed the British Comedy Industry - Cracked.com - September 3rd, 2025 [September 3rd, 2025]
- Argentina: RSF warns of immense threat to press freedom as court imposes prior censorship of leaked Karina Milei recordings - Reporters sans frontires - September 3rd, 2025 [September 3rd, 2025]
- Journalists in Turkey faced assault, prosecution and censorship in August: report - Stockholm Center for Freedom - September 3rd, 2025 [September 3rd, 2025]
- The rise of the newsfluencer under Donald Trump - Index on Censorship - September 3rd, 2025 [September 3rd, 2025]
- Where censorship silenced Pakistani cinema, it sparked a silver screen revolution in Iran - Asia News Network - September 3rd, 2025 [September 3rd, 2025]
- Amy Sherald painting to go on view at Baltimore Museum of Art after censorship allegations in DC - Baltimore Sun - September 3rd, 2025 [September 3rd, 2025]
- Farage to say UK has authoritarian censorship regimes after Linehan arrest - The Impartial Reporter - September 3rd, 2025 [September 3rd, 2025]
- How the U.S. Built a Censorship Network in the EU: An Interview with Mike Benz - The European Conservative - September 3rd, 2025 [September 3rd, 2025]
- Where censorship silenced Pakistani cinema, it sparked a silver screen revolution in Iran - Images Dawn - September 1st, 2025 [September 1st, 2025]
- Whose movies are they anyway? - The New Indian Express - September 1st, 2025 [September 1st, 2025]
- US comedian Sammy Obeid ordered to carry Pofma correction notices on posts alleging censorship - The Straits Times - September 1st, 2025 [September 1st, 2025]
- "Legality Is Not The Defining Factor": Steam Censorship Campaign Details It Seeks Removal Of Games Whether Legal Or Not - TheGamer - September 1st, 2025 [September 1st, 2025]
- Essay: In the Name of the Censor - Film Ireland - September 1st, 2025 [September 1st, 2025]
- This Monty Python Alum Lets Woke Daughter Censor His Jokes - Hollywood in Toto - August 29th, 2025 [August 29th, 2025]
- Behind Russias digital Iron Curtain: how the West and Switzerland look online - SWI swissinfo.ch - August 29th, 2025 [August 29th, 2025]
- California teachers are fighting a bill to censor classroom criticism of Israel - Analyst News - August 29th, 2025 [August 29th, 2025]
- 30 August 2025: Outrageous censorship or paper-pushing bureaucracy? - We, The Citizens - August 29th, 2025 [August 29th, 2025]
- Leading U.S. Cultural and Historical Associations Condemn Executive Overreach - National Coalition Against Censorship - August 29th, 2025 [August 29th, 2025]
- The week in free expression: 22 August 29 August 2025 - Index on Censorship - August 29th, 2025 [August 29th, 2025]
- Artist who fled to the UK after exhibition exposing authoritarian regimes was censored does not feel safe at all - the-independent.com - August 27th, 2025 [August 27th, 2025]
- Trump Administration Rightly Attacks EU Tech Regulations but Tariffs and Censorship at Home Harm Americans - Cato Institute - August 27th, 2025 [August 27th, 2025]
- Sex and censorship, a near riot, and Canadian auteur cinema unleashed: Part 1 of TIFFs oral history and how it all began - Toronto Star - August 27th, 2025 [August 27th, 2025]