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Amazon has apologized to the congressman Mark Pocan, admitting to scoring an own goal in its initial denial of his suggestion its drivers were sometimes forced to urinate in bottles during delivery rounds.

We know that drivers can and do have trouble finding restrooms because of traffic or sometimes rural routes, and this has been especially the case during Covid when many public restrooms have been closed, the company said in a blogpost.

Its admission came a week after the Wisconsin Democrat criticised working conditions for Amazon staff, saying in a tweet: Paying workers $15 [an hour] doesnt make you a progressive workplace when you union-bust and make workers urinate in water bottles.

Amazon responded: You dont really believe the peeing in bottles thing, do you? If that were true, nobody would work for us.

It subsequently walked back that comment.

This was an own goal, were unhappy about it, and we owe an apology to Representative Pocan, Amazon said in its blogpost, adding that its previous response only referred to staff at warehouses and fulfilment centers.

In response, Pocan tweeted: Sigh. This is not about me, this is about your workers who you dont treat with enough respect or dignity.

Amazon said urinating in bottles was an industry-wide problem and shared links to news articles about drivers for other delivery companies who have had to do so.

Regardless of the fact that this is industry-wide, we would like to solve it, the company said. We dont yet know how, but will look for solutions.

The apology comes as workers at an Alabama warehouse are waiting for a vote count that could result in the online retailers first unionized facility in the US, which would be a watershed moment for organized labor.

Amazon has long discouraged attempts among its more than 800,000 US employees to organize. Allegations by many workers of a grueling or unsafe workplace have turned unionizing the company into a key goal for the US labor movement.

Pocan tweeted that the company should acknowledge the inadequate working conditions youve created for all your workers, then fix that for everyone and finally, let them unionize without interference.

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Amazon apology to Democrat includes admission drivers urinate in bottles - The Guardian