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State leaders have spent months and millions of dollars in unsuccessful pursuit of a digital tool to support the work of contact tracing, a labor-intensive but key piece of the campaign against COVID-19.

Now, officials are considering an option that could help them reach the same goal for free.

This week, Utah health leaders announced their intention to explore Google and Apple technology that would notify users if theyve been exposed to coronavirus. The software, called Exposure Notification Express, would be free to the state, according to a health department spokesman, and would fulfill the hopes officials once had for the $6.35 million Healthy Together app which now acts as more of a symptom checker.

And the new contact tracing system wont come a moment too soon, said Taymour Semnani, a tech entrepreneur who tried and failed to offer the state an app for free earlier this year.

His exhortation about staying out of the way comes amid concerns about how the state has picked the technology it wants to use. Lobbyist Scott Howell, who worked with Semnani and his company Ferry in pitching its mobile app to Utah officials, said the states quest for a digital contact tracing system has been far from conventional.

But he agrees with Semnani that this is the time to embrace any tool that can help the state weather its current COVID-19 surge.

Working with Ferry to get the app out to the public has been, in and of itself, an adventure that Ive never seen the likes of in state government, said Howell, a former state senator. Ultimately, contact tracing is a lifesaver, and there will be a time and a place that we can discuss the unique [procurement] process that the state engaged in from the beginning.

The state in August announced that it was tapping the market for Bluetooth contact tracing technology and invited companies to submit their bids by later that month. After failing to persuade state officials to take his app for free, Semnani joined with the Salt Lake City-based company Blyncsy to make a pitch for the contract.

But after weeks of reviewing submissions and interviewing candidates, the tech companies on Friday learned that the state had gone with Apple and Google instead.

Tom Hudachko, a spokesman for the Utah Department of Health, said these discussions dont violate the rules since they were separate from the ongoing procurement process, which was focused on finding a solution to integrate Bluetooth technology with our existing mobile app.

Instead, the Google and Apple tools will not become part of Healthy Together and are simply an option that users can select on their Android devices or iPhones, Hudachko said. The state went with this solution in part because it is expected to be free, he said, citing a lack of ongoing funding to cover the cost of another tech contract.

By contrast, the three proposals considered in the cost evaluation part of the Bluetooth procurement involving Semnani and Blyncsy were priced from $1.5 million to $3.6 million over the anticipated five-year contract, Hudachko added.

Though the state does have leftover CARES Act money, that funding expires at years end and wouldnt be available to pay the ongoing costs of a Bluetooth tool, he added.

Health officials dont yet know when theyll be able to activate Exposure Notification Express, he said, explaining that they need to connect the states databases to the Google and Apple tools in order for the system to work.

Mark Pittman, CEO at Blyncsy, applauded Gov. Gary Herbert for instituting measures to contain the spread of COVID-19 in the state and stressed the importance of contact tracing.

Utahs contact tracers have been completely overwhelmed by our rise in cases, and we need to find new ways to conduct automated contact tracing for more people, more quickly without infringing on their privacy, Pittman said in a prepared statement.

Utah officials rolled out Healthy Together in April as a way to lighten the load for swamped contact tracers by keeping a record of the person-to-person interactions that might transmit COVID-19. But only a couple hundred people agreed to hand over their location data to contact tracers, and because the app wasnt working as originally intended, officials in July turned off the apps GPS function in hopes of quelling privacy concerns.

Officials are now gravitating toward using Bluetooth for contact tracing, since it records personal contacts rather than tracking peoples movements.

Though stripped of the location-tracing component, Healthy Together is still valuable as a source of public health information and because of its daily coronavirus symptom checker, health officials say. Critics have fired back that the state shouldnt continue to spend $300,000 per month on a tool that hasnt worked as promised and amid questions about the states no-bid contract with Twenty, the company that created Healthy Together.

Hudachko said the state is continuing to pay Twenty the monthly installments of $300,000, as laid out in the contract that runs until March.

Read more:
Utah officials explore free contact tracing tool, after spending millions on Healthy Together - Salt Lake Tribune