Kissimmee Utility Authority says watch out for phone scam artists

County News Wednesday, 03 April 2013 13:02

The Kissimmee Utility Authority is warning residents about potential scam artists who are posing as utility workers to steal money from customers.

Nearly one dozen KUA customers have reported receiving phone calls that claim their electricity will be turned off within hours unless they make an immediate payment by a prepaid debit card, utility officials said. The threats of immediate disconnection are a sign of a scam.

Additionally, these scammers sometimes use spoofing software that lets them falsely display the name and phone number of the utility on the customers caller ID, KUA officials said.

Customers should follow these tips and report the behavior:

Be suspicious of callers who demand immediate payment for any reason.

Never give out personal or financial information to anyone who calls or emails you.

Never wire money or provide debit or credit card numbers to someone you do not know.

Call KUA to find out if there is a problem with your account. Customers approached for this kind of personal information, or who believe that they may have been a victim of a scam, should report the incident to law enforcement.

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Kissimmee Utility Authority says watch out for phone scam artists

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