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Interviewee: Philip Seib, Professor of Journalism, Public Diplomacy, and International Relations, USC Interviewer: Jonathan Masters, Deputy Editor September 2, 2014

The critical foreign coverage of unrest in Ferguson, Missouri, is the latest instance reflecting perceptions abroad of American hypocrisy, says Philip Seib, an expert on media and foreign policy. "The United States preaches about transparency in government and about human rights around the world," Seib says, "and then trips up on [National Security Agency] snooping and out-of-control policing in Ferguson." He says that while the negative imagery from events like Ferguson is difficult to counteract, U.S. public diplomats can do a better job of promoting foreign policy successes like humanitarian relief.

How much of an effect do the events in Ferguson have on foreign publics' perception of the U.S?

The events in Ferguson have negatively and significantly affected global perceptions of the United States. Part of this is due to the predictably hostile tone of news coverage from Russia, Iran, and the like, but the undistorted truth, as seen in the photographs and video emerging from Ferguson, tells a story that contradicts official U.S. messaging about championing human rights. When a half-dozen police officers in full military gear confront one apparently unarmed African-American with his hands raised, the image of that has its own power; no propagandistic adornment is necessary. Damage is done.

Much of the critical coverage is coming from U.S. alliesthe UK, Germany, Canadais this a symptom of deeper discontent with Washington?

From allies and others, much of the criticism reflects discontent with what is perceived as American hypocrisy. The United States preaches about transparency in government and about human rights around the world, and then trips up on [National Security Agency] snooping and out-of-control policing in Ferguson. There is a bit of schadenfreude as a result.

In general, how do you feel the U.S. brand is faring abroad these days?

I don't like using "brand" in referring to nations because it trivializes foreign policy; a nation is not a soft drink. But the United States suffers from a perceived lack of resoluteness. When the [Bashar al-] Assad regime in Syria crossed the "red line" President Obama had drawn [with a heightened threat of punishment for use of chemical weapons], and then the United States did nothing, American credibility suffered considerable damage.

How do negative events like Ferguson balance against positive ones like U.S. humanitarian relief after the Fukushima disaster or Haiti's earthquake?

The exceptional assistance that the United States has provided in the aftermath of numerous humanitarian disasters should be a more central ingredient in U.S. public diplomacy messages about what this country stands for. Granted, self-praise may seem inappropriate when many thousands of casualties have occurred and when many more thousands are living in misery, but reality must trump modesty. Too many people have only a vague concept of what America is, and fixing that requires a certain amount of self-serving communication.

See the article here:
Countering the U.S. Image Problem