Business Analyst – IT-Online

The main purpose of this role is to effectively manage the gathering and analysis of business requirements from stakeholders for projects within the Digital space as well as support project delivery. The role will involve working within a collaborative digital team comprised of internal technical and business resources as well as external agencies and partners.

Reporting into a BA Team Lead within the Strategic Project Office, the Digital Business Analyst will be required to follow an agile approach to gathering requirements which aligns to the agile version of the companys Project Methodology and governance standard.

Responsibilities include:Collaborating with stakeholders to analyse, design and capture new and enhanced business processes and requirements:

Driving delivery quality through effective testing and validation:

Throughout the agile project delivery life cycle:Preparation

Execution- Supporting and being integrally involved in the execution of the sprint lifecycle- Sprint planning, daily stand ups, Technical development and testing, Issue resolution and triage, Demonstration and Retrospectives- Supporting full end to end integration testing as well as performance and security testing has taken place

Transition- Supporting change management plan including any necessary training- Supporting the post implementation testing with assistance from team and business stakeholders- Supporting the handover to the service desk- Once the project is completed, ensuring that the centralised process flows are kept up-to-date and are continuously improved where necessary

Knowledge Required:- A thorough understanding of best practice analysis methodologies with a focus on Agile practices- A practical understanding of CX, UX and SEO considerations in website / mobile and digital development- A practical understanding of HTML, CSS and Javascript- A practical understanding of Google Analytics and SEM techniques- Possess a broad knowledge of business and financial products- A practical understanding of a product lifecycle

Qualifications and Experience:

Desired Skills:

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Business Analyst - IT-Online

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