5 Exciting Social Media and Marketing Trends to Know in 2017 Noah Kagan [Podcast] – Business 2 Community
What if you could predict the future and gain access to the latest social media and marketing trends that will eventually make a huge difference in your business?
And what if you could take that knowledge and prioritize the channels and networks of tomorrow, today?
Youre in luck! The social media and marketing trends that once seemed like science fiction are quickly becoming a reality for marketers everywhere. Now, its just a matter of identifying which channels and trends to embrace in your overall marketing strategy that will have the greatest impact.
Noah Kagan, Chief Sumo at Sumo.com and AppSumo.com, and his team have been successfully experimenting with emerging marketing technologies and channels for the last several years giving him unique insights into which ones are truly worth your time and effort.
In episode #55 of The Science of Social Media, we explore the top 5 social media and marketing trends that all marketers should consider in 2017 and examples of how you can get at started with each today.
Lets dive in!
The bar has been raised across the industry. The only way to stand out is to put out higher quality content than the rest.
Noah Kagan
You might have heard of the saying, owned vs. rented land in marketing referring to producing and sharing content on platforms that you do or do not own. For example, posting content directly through Facebook would be considered rented because you dont necessarily control the outcome of that content, whereas, blogging regularly on your website would be considered owned because you have full control over that content.
Over the last several months, Noah has seen a 10% drop in email open rates from his newsletter at OkDork.com. And although 10% doesnt seem like a lot, its resulted in a decrease of about 15,000 people reading his content.
In 2017, its important for marketers to develop multiple mediums through which your business can speak and connect with customers. That way, if a big change happens on any one medium, like a significant decline in organic reach on Facebook, you will still have other viable options at your disposal.
Multiple marketing mediums might include:
In other words, youre hedging your communication channels against any major market changes.
The perfect message, to the right person, at the perfect time. Thats what many savvy marketers hope to achieve through their one-to-one marketing efforts. But delivering the perfect message without seeming intrusive or sneaky is a fine line to walk in a time where consumer information is seemingly endless.
Source: Tom Fishburne marketoonist
When done right, however, one-to-one marketing can reduce marketing costs and increase the effectiveness of your campaigns. Harvard Business Review reports that personalization can deliver five to eight times the return on investment for marketing spend. Talk about important marketing trends!
For example, Facebook and Facebook advertising might help bring people to your restaurant, but imagine bringing someone to your restaurant and each person gets their own customized dished (based on profile information) that theyre in love with. Thats the power of one-to-one and marketing personalization.
Technology that will help you get to one-on-one communication:
The companies and marketers that can begin to utilize these technologies sooner will have a significant advantage in their marketing.
One of the most exciting frontiers in marketing is the rise of marketing bots.
Source: Illustration by Gabriela Zurda
What is a bot exactly? According to Wikipedia, An Internet bot is a software application that runs automated tasks (or scripts) over the Internet. Typically, bots perform tasks that are both simple and structurally repetitive, at a much higher rate than would be possible for a human alone.
As a marketer, the thought of bots can be a bit intimidating on both the job perspective and implementation side. But there are tons of positives that come with automation. Eventually, sure, bots will be able to do a variety of tasks that humans currently do like write blog posts, create graphics, deliver tailored content to users, send emails, schedule social media posts, and respond to user questions.
But just like the computer automated handwriting and Netflix automated the movie industry, we will adapt and evolve into the next stage of social media, technology, and marketing, just like weve done throughout history.
For now, youll be well-ahead of the game by experimenting with basic bot functions like communicating with website visitors, implementing a Facebook messenger, or Slack bot, or conducting research just to help you get a feel for what they can do.
One of the more uncommon marketing trends in 2017 and beyond for marketers to consider is the idea of untapped networks or channels.
When thinking about untapped networks for rapid business growth, Noah explains, its important to identify where large amounts of your customers or audiences are hanging out and work backwards from there. Your business might take advantage of communicating with people on Meetup.com or tap into the massive resource that is Reddit within specific locations or demographics.
The best part is there are untapped network opportunities in almost any marketing vertical. A good place to start might be within the top digital marketing trends of 2017.
One specific example of this in recent history is the tactical use of Quora as a marketing channel for businesses. Once marketers discovered that people were using Quora to ask specific questions about products or challenges they were having, they quickly began providing answers. And when those answers were useful, it meant thousands of views every month.
Today, Quora has more than 400,000 topics and 100,000 million unique monthly visitors, giving marketers a unique opportunity to tap into a massive resource.
Creating quality (content) over quantity is something that we talk a lot about here at Buffer. In the last few months alone, it seems like more and more brands are putting out incredible content across digital platforms. Everyone from small businesses to big enterprises is prioritizing and investing in quality content, and its paying off big time in awareness and sales.
But producing quality content isnt necessarily a new trend to many marketers quality is something built into everything they produce. What is a marketing trend, however, is creating quality content within emerging mediums such as video, podcasting, and social media advertising.
Then, when youve created a quality piece of content, the next step is to stretch it as far as it can go. For example, if youve worked hard to create a quality 4,000-word blog post, that blog post deserves a little extra love when it comes to promotion. You might create an infographic, a podcast episode, a short video, send it to all of your newsletters subscribers, pitch it to major publications, post it to various communities, and lots more.
I find it helpful to remember the classic 80/20 rule in digital marketing:
With so much content being published every day online, its no longer enough to simply post and hope for the best. More effort is required than ever before.
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5 Exciting Social Media and Marketing Trends to Know in 2017 Noah Kagan [Podcast] - Business 2 Community
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