Social Marketing is a Process – Jeff Korhan
Social media marketing, now simply known as social marketing by many, is a strategic process that is designed to create a buzz that ultimately leads to profitable sales.
The earliest modern marketers understood this Sell the sizzle, not the steak was one popular catchphrase.
Charles Revson was one of the masters of modern marketing. He built the Revlon cosmetics empire that made him a billionaire nearly 50 years ago back when that was an outrageous amount of money.
Revlon sold cosmetics, yet their marketing focused on attraction creating demand by selling excitement, fashion, and fantasy.
Thats the goal of your content marketing to make your brand attractive.
Nothing more, and nothing less.
The early days of modern marketing were predominantly about advertising. These were the glory days of Madison Avenue, when perception was everything.
Perception has been replaced by choice, and informational content is an essential component that helps consumers make better choices.
To make your brand attractive today you have to answer questions and solve problems. This is the role of your content marketing.
However you position it, your content marketing should be designed to create value.
Value in this economy is attractive. It can indeed create excitement, but in a very different way than that used by traditional marketers.
So, your content marketing challenge is simple. Learn what your ideal customers value most, then educate them on how the products and services that your brand offers can fulfill, satisfy, achieve, accomplish, and otherwise meet their needs and wants.
Consumers now have a voice that largely determines the value of a brand. In fact, whether you realize it or not, they own your brand.
If the goal of content marketing is attraction, then the next logical step is engagement which is what social networking does well.
This is something that many marketers do not understand. They expect to go straight from attraction to a sale. While that may occasionally be possible, it is unlikely much like progressing to marriage after a first date.
Use your social media channels to engage your prospects to develop relationships and build trust. Thats what leads to new business.
This is a process.
You know your sales process. Its often an intuitive process that has enabled you to grow a successful business.
So that everyone on your team knows how it works, you have to write out the steps and train your team to work together on delivering it.
Having a great sales process gives your prospects the confidence that your team will take them to where they want to go.
That confidence starts with your team. When they are confident, that gets transferred to your prospects.
The result is new business.
Attraction, Engagement, and Conversion = the formula for your success with social media marketing.
What do you think?
Simple once you understand it, right?
About the Author:Jeff Korhan, MBA, is theauthor ofBuilt-In Social: Essential Social Marketing Practices for Every Small Business(Wiley 2013)
He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff onLinkedIn,Twitter,Facebook, andGoogle+.
See original here:
Social Marketing is a Process - Jeff Korhan
- Children should be at least 16 to access social media, say MEPs - European Parliament - November 26th, 2025 [November 26th, 2025]
- Two Singapores: Why heavy and light social media users need different marketing strategies - YouGov - November 26th, 2025 [November 26th, 2025]
- TikTok Highlights the Value of Creator Partnerships for Marketing - Social Media Today - November 26th, 2025 [November 26th, 2025]
- Social media use trends and insights for marketing professionals - Marketing Tech News - November 24th, 2025 [November 24th, 2025]
- Marketers Reset Strategies As TV Loses Ground To OTT, CTV & Social - BW Marketing World - November 24th, 2025 [November 24th, 2025]
- Act On Real-Time Insights With A Consumer Intelligence Platform - Forrester - November 24th, 2025 [November 24th, 2025]
- Labor has brushed aside concerns over the social media ban. But what if it doesnt work as promised? - The Guardian - November 24th, 2025 [November 24th, 2025]
- I helped build the architecture of addiction for social media and I see warning labels coming. That's just a start - Fortune - November 23rd, 2025 [November 23rd, 2025]
- Facebook and Instagram to start kicking Australian teenagers off platforms as social media ban looms - The Guardian - November 23rd, 2025 [November 23rd, 2025]
- The Smartest Way to Grow on TikTok in 2025 - Social Media Examiner - November 23rd, 2025 [November 23rd, 2025]
- Social Media and Marketing Toolkit - SXSW - November 23rd, 2025 [November 23rd, 2025]
- LinkedIns Advertising Business Is Surging - MarketingProfs - November 18th, 2025 [November 18th, 2025]
- SMART Lab to showcase social media research with Nov. 21 virtual event - University of NebraskaLincoln - November 18th, 2025 [November 18th, 2025]
- TikTok Launches Hub To Assist With Holiday Campaigns - Social Media Today - November 18th, 2025 [November 18th, 2025]
- China and Korea Look to Curb Creator Influence on Sensitive Topcs - Social Media Today - November 18th, 2025 [November 18th, 2025]
- As social media grows more toxic, college athletes ask themselves: Is it worth it? - NPR - November 14th, 2025 [November 14th, 2025]
- What social media audiences want in 2026, by the numbers - Ad Age - November 14th, 2025 [November 14th, 2025]
- Are you limiting the time you spend online? Wed like to hear from you - The Guardian - November 14th, 2025 [November 14th, 2025]
- RateMyAgent, Curated Social rebrand to form Renowned - HousingWire - November 14th, 2025 [November 14th, 2025]
- Winning With Pinterest Ads: How to Increase Your B2C Sales - Social Media Examiner - November 14th, 2025 [November 14th, 2025]
- Responding To Post Comments Can Have a Big Impact on Overall Performance - Social Media Today - November 14th, 2025 [November 14th, 2025]
- The new creator-led marketing playbookwhy companies like Unilever are pouring billions into social-first strategy - Ad Age - November 14th, 2025 [November 14th, 2025]
- Reddit Says Women Auto Buyers Are Increasingly Turning to the App - Social Media Today - November 14th, 2025 [November 14th, 2025]
- The power of content: What do SMBs need to grow their social presence? - samsung.com - November 11th, 2025 [November 11th, 2025]
- Park City Marketing Club: Holiday Social and Business Book Swap - TownLift Park City - November 11th, 2025 [November 11th, 2025]
- Anti-Counterfeit & Brand Protection Guide for Social Commerce - Influencer Marketing Hub - November 11th, 2025 [November 11th, 2025]
- Waterford Social media experts tips for how to stay sane on the internet - waterford-news.ie - November 11th, 2025 [November 11th, 2025]
- They treat men like vending machines: inside the hidden world of social media sperm selling - The Guardian - November 10th, 2025 [November 10th, 2025]
- Social media marketers eye UGC and influencer content for growth, but burnout threatens - eMarketer - November 10th, 2025 [November 10th, 2025]
- Older adults share more political misinformation. Here's why - University of Colorado Boulder - November 10th, 2025 [November 10th, 2025]
- Military influencers are taking over social media. The Pentagon is at a loss on how to handle them. - Business Insider - November 10th, 2025 [November 10th, 2025]
- Modern dating: Why women are hiding their boyfriends on social media - BBC - November 10th, 2025 [November 10th, 2025]
- Social media misinformation driving men to seek unneeded NHS testosterone therapy, doctors say - The Guardian - November 10th, 2025 [November 10th, 2025]
- How The Celebrity Traitors reversed TVs most troubling trend - The Guardian - November 10th, 2025 [November 10th, 2025]
- Roblox shocks: online gaming platform should be snared by Australias social media ban for under-16s, experts and MPs say - The Guardian - November 10th, 2025 [November 10th, 2025]
- Australias social media age laws are imminent: what you need to know - AFR - November 10th, 2025 [November 10th, 2025]
- Gen Zs love for finfluencers is creating the perfect storm for brands - Fortune - November 7th, 2025 [November 7th, 2025]
- How Marketers Are Planning To Use AI, Influencers and More in 2026 - Social Media Today - November 7th, 2025 [November 7th, 2025]
- These Social Media and PR Firms Are Turning Influencer Marketing Into a Science - Inc.com - November 7th, 2025 [November 7th, 2025]
- Scam Ads Are Flooding Social Media. These Former Meta Staffers Have a Plan - WIRED - November 7th, 2025 [November 7th, 2025]
- Cruise Ship Workers Use Social Media to Expose Life Behind the Luxury - The New York Times - November 7th, 2025 [November 7th, 2025]
- Trump social media post injects confusion into the resumption of FoodShare benefits - Milwaukee Journal Sentinel - November 7th, 2025 [November 7th, 2025]
- Reddit Shares Tips on Effective Social Listening - Social Media Today - November 7th, 2025 [November 7th, 2025]
- Edits Gets Custom Captions, Color Correction and More - Social Media Today - November 7th, 2025 [November 7th, 2025]
- Reddit added to list of platforms facing teen social media ban - marketing-interactive.com - November 7th, 2025 [November 7th, 2025]
- Report: Indonesia's social media audience hits 180 million, driving brand discovery - marketing-interactive.com - November 7th, 2025 [November 7th, 2025]
- Surprise additions to final list of tech platforms banned for teens - AFR - November 7th, 2025 [November 7th, 2025]
- How to minimise family conflict over the social media ban - The University of Sydney - November 7th, 2025 [November 7th, 2025]
- Got 3 minutes? This habit may help boost hope and reduce stress - NPR - October 28th, 2025 [October 28th, 2025]
- GameStop (GME): Reviewing Valuation After Retail-Driven Rally and Renewed Social Media Buzz - Yahoo Finance - October 28th, 2025 [October 28th, 2025]
- Meta, TikTok and Snap say they oppose Australia's youth social media ban but will comply with it - MarketScreener - October 28th, 2025 [October 28th, 2025]
- Simplify, humanise, unify: B2B brands on avoiding social medias sea of blandness - Marketing Week - October 28th, 2025 [October 28th, 2025]
- Exclusive | Roshan Senapati on BonV Aeros marketing mix: 40% PR, 30% Social, 30% Events to build trust in deep tech - MediaBrief - October 28th, 2025 [October 28th, 2025]
- The White House movie theater demolition ends a storied era in presidential history - NPR - October 26th, 2025 [October 26th, 2025]
- Trumps ballroom blitz sparks chorus of disgust: The perfect symbol - The Guardian - October 26th, 2025 [October 26th, 2025]
- Opinion | Why Trumps East Wing Demolition Needed to Happen - The New York Times - October 26th, 2025 [October 26th, 2025]
- CA Gov. Newsom and Obama speaks on Prop 50 - LiveNOW from FOX - October 26th, 2025 [October 26th, 2025]
- Historic White House Movie Theater Demolished as Part of $300 Million Ballroom Build - The Hollywood Reporter - October 26th, 2025 [October 26th, 2025]
- The East Wing of the White House is gone. Here's a look at some of the history made there - Click2Houston - October 26th, 2025 [October 26th, 2025]
- Opinion | The Rot Creeping Into Our Minds - The New York Times - October 26th, 2025 [October 26th, 2025]
- How Democracy Is Being Undoneand What to Do About It - Barron's - October 26th, 2025 [October 26th, 2025]
- Idahoans rally against Trump. He responds with another crude tactic | Opinion - Idaho Statesman - October 26th, 2025 [October 26th, 2025]
- Who Votes And Who Doesnt At The Hawaii Legislature - Honolulu Civil Beat - October 26th, 2025 [October 26th, 2025]
- Trump Turned This Introvert Into an Activist - The Fulcrum - October 26th, 2025 [October 26th, 2025]
- Democratic Education in a Tempest: Balancing Protection and Pluralism in Education - Verfassungsblog - October 26th, 2025 [October 26th, 2025]
- Trump is wrecking the White House, and not just the East Wing | Opinion - Idaho Statesman - October 26th, 2025 [October 26th, 2025]
- The Taliban Drove This Afghan Trumpeter Into Exile. He Still Dreams of Home - Rolling Stone - October 26th, 2025 [October 26th, 2025]
- Daniel Naroditsky, a chess grandmaster, the highest title given to competitors by the International Chess Federation, and a popular chess commentator... - October 26th, 2025 [October 26th, 2025]
- Map Shows Which States Have Stand Your Ground Laws - Newsweek - October 26th, 2025 [October 26th, 2025]
- Where Is Susan Lorincz Of 'The Perfect Neighbor' Now? - TODAY.com - October 26th, 2025 [October 26th, 2025]
- Sheriff Says Susan Lorincz Was Far From the Perfect Neighbor After Documentary Release - eonline.com - October 26th, 2025 [October 26th, 2025]
- Three other tragic cases like The Perfect Neighbor show how deadly 'stand your ground' law can be - The Tab - October 26th, 2025 [October 26th, 2025]
- The Devastating True Story Behind The Perfect Neighbor: Where Susan Lorincz Is After Killing Ajike Owens - eonline.com - October 26th, 2025 [October 26th, 2025]
- The Brief A boy was shot in the foot after breaking into a car on Fairburn Road early Friday, police said. The boy is expected to survive, police... - October 26th, 2025 [October 26th, 2025]
- Jury selection starts for Andrew Perkins, accused of killing North Fort Myers neighbor - Gulf Coast News and Weather - October 26th, 2025 [October 26th, 2025]
- The sheriff from The Perfect Neighbor says Ajike Owens death was not racially motivated - The Tab - October 26th, 2025 [October 26th, 2025]
- Ajike Owenss mother shared an emotional message after Susan Lorincz was finally arrested - The Tab - October 26th, 2025 [October 26th, 2025]
- What Ajike AJ Owens was really like as a person, according to her last social media posts - The Tab - October 26th, 2025 [October 26th, 2025]
- A once-in-a-century revolution: The quantum era is closer than you think - CTech - October 26th, 2025 [October 26th, 2025]
- Quantum stocks are rising. Why they may be the Trump White Houses next investment. - MarketWatch - October 26th, 2025 [October 26th, 2025]