Social Marketing – What Is It, Concept, Types, Examples
The term social marketing refers to the adoption of commercial, promotional technologies into programs that are intended to influence the response of target audiences to improve both the individuals well-being and the well-being of the community in which they belong.
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It includes concept development, pricing, information exchange, delivery, and market analysis. Social marketing is developing, putting into action, and managing programs intended to influence the degree to increase acceptance of social ideas. It is a type of marketing that is expanding quickly and has a significant potential to lead to decreased consumption.
Social marketing, sometimes known as marketing for good, is a strategy that promotes positive societal transformation by focusing on influencing individuals actions or ways of life rather than just selling an item or service. Its emphasis on community engagement is distinct from commercial marketing, marketing via green or sustainable practices, and marketing via social media.
The goal of such marketing is to modify peoples behaviors for the greater good of society to the individuals profit and benefit of society as a whole by using the concepts of commercial marketing and the social sciences.
It is used by a wide variety of nonprofit organizations and charities, as well as by government organizations, emergency services, and agencies. Likewise, some examples are highway safety alliances, policemen, firefighters, and paramedic groups. Social marketers also handle campaigns for charitable causes of a commercial brands product or business.
In addition, nonprofit organizations use such marketing to boost their fundraising efforts. It helps in furthering their organizations mission or effecting societal shifts. Following are the strategies that can be used for doing social marketing.
Generally,with low finances, implementing a full social marketing program and not just a communication effort requires outside resources and experience. Hence, Cooperation and reciprocity are powerful. See if there is a similar group that regularly addresses the target audience. If so, building a strategic relationship for assisting their existing projects helps. Beyond regular partners, other groups may appeal to a similar target market.
Online marketing helps firms stretch costs. Hence, digital media and new websites have created numerous new possibilities. However, online is a cheap, ever-changing landscape. So, ensuring web marketing reaches the target demographic is vital. Also, it should not be used as a solo method.
Posting a story for free on any PR Web and sending bulk emails works well. Developing a list of prospects to send press releases and creating narrative articles about persons touched by the campaign and the advantages of behavior change helps spread the word.
Dont overlook word-of-mouth in healthy communication and marketing. Many individuals find the company through word-of-mouth. Keeping the target audience talking is vital for habit change since we all listen to our relatives, friends, and coworkers. The more avenues one can contact the target audience using social outreach, the more impact a firm has.
Widgets are code snippets that users may copy and paste into webpages or blogs. Creating widgets that partners may publish to backlink the firm helps. Action messages, not simply data, should be included.
Following are the types of social marketing.
It refers to companies that do not seek financial gain but use it as a marketing strategy to promote a cause. However, a typical example of nonprofit marketing is a campaign to generate donations and recruit volunteers using direct mail and mass media. Since this is the case, serving the greater good is the overarching aim, but the organizations primary objective is to earn money to be competitive with other charitable organizations.
This partnership between a for-profit and nonprofit company supports a charitable cause or other similar endeavors. In addition, the sales of the items produced by the commercial organization contribute to the pro-social motive. However, an equivalent would be something like sponsorship, when a charitable organization allows a for-profit firm to publicize its relationship with the charitable organization to improve peoples impressions of the for-profit corporation and the products it sells.
On the other hand, cause-related marketing generates revenue for the charitable organization as a direct consequence of the products or services sold. Therefore, advancing a social cause is not the primary purpose of a firm; rather, it is the secondary goal of a company to increase sales or any other marketing objective.
A comparison may be made between sponsorship and pro-social outreach. Nevertheless, the for-profit company aims to improve the publics opinion of its goods and services by establishing a cooperative partnership with an organization or cause that works to improve society. so social marketing allows firms to convey how they have a wake conscience for helping society back.
It is possible to confuse societal with social outreach or marketing, but the two are not the same. Kotler and his colleagues refer to businesses like this as socially responsible profit-making companies. However, societal marketing is considered a natural extension of the fundamental idea behind marketing. For making a profit from the determination and satisfaction of customer requirements in a manner that protects or enhances the consumer and society.
It is widely used in sectors of health and safety, environmentalism, and social action.
Let us look at the social marketing examples to understand the concept better.
Many organizations and health institutes utilize such marketing to reduce smoking and encourage quitting. These activities assist new smokers and help individuals with the habit quit. Some compelling TV ads portray real-life smokers with lung cancer or tracheostomies.
Many NGOs indulge in wildfire prevention social campaigns. Other tactics include billboards and signs near campers and fire extinguishing recommendations.
Conventional recycling marketing, such as curbside collection or electronics drop-off facilities, focuses on teaching. Showcasing reusable things, such as cloth or heavy-duty plastic bags for shopping, and how to reuse furniture are additional ways social outreach efforts on recycling operate, along with state-level bottle redemption programs.
The effort of such marketing by the American Disability Association promotes disability inclusion. It helped modify laws and rules to make transportation, housing, and playgrounds handicap accessible. To build an emotional connection with consumers, firms employ handicap awareness month, metro and elevator posters, and billboards.
Let us look at the advantages and disadvantages of the social marketing concept:
In public health, social marketing definition implies behavioral, persuasive, and exposure theories to target health risk behaviors. The social cognitive theory uses response repercussions, learning theory, and behavior modeling. The application of these marketing ideas and techniques to solve problems affecting a populations health is whats meant by social marketing in public health.
Instead of traditional advertising, such campaigns aim to effect positive social change. It employs marketing strategies to serve social change by educating people about an issue or cause and encouraging them to take action.
Social marketers focus on issues relating to society, the environment, and the economy. They contribute to malnutrition, poverty, lack of resources, inadequate schooling, poor health, and climate change. Communities use social marketing to influence peoples attitudes and actions, raise awareness, and spread positive messages.
This article has been a guide to What is Social Marketing and its definition. We explain its types, examples, and advantages & disadvantages. You may also find some useful articles here:
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Social Marketing - What Is It, Concept, Types, Examples
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