Mediaboss Marketing

RYE BROOK, N.Y.--(BUSINESS WIRE)--

Broadview Networks, a leading provider of hosted voice, data and cloud computing solutions, announced today that TMC, a global, integrated media company, has named OfficeSuite Automatic Call Distribution (ACD) as a recipient of the 2011 INTERNET TELEPHONY Product of the Year Award.

OfficeSuite ACD is a fully featured hosted application that is integrated with OfficeSuite, Broadviews award-winning cloud-based IP phone solution. OfficeSuite ACD provides robust call center capabilities for business customers, including advanced call routing, queuing, call recording, out-of-the-box reporting, and dashboard functionality.

OfficeSuite ACD delivers the advanced call center features of a PBX or standalone ACD without the need to invest capital in onsite equipment or intensive IT support. It is easily managed in the cloud and administered without extensive training from anywhere via a web browser. It provides a suite of highly flexible capabilities that enable quick and easy prioritization and distribution of incoming business calls, customized hold treatments and advanced routing options that factor in call agents skills, location, experience and other parameters.

We are honored to receive a 2011 Product of the Year Award from INTERNET TELEPHONY magazine, said Jeff Blackey, senior vice president of marketing for Broadview Networks. OfficeSuite is just one of the ways Broadview is making it easier for SMBs to run their businesses. Weve incorporated powerful enterprise-grade features into our hosted call center and recording solution and made them available to SMBswithout the need for any new investment in equipment or additional IT resources. Whether for three or 300 users, Broadviews cloud-based ACD is an affordable and easy-to-use solution.

I am happy to grant Broadview Networks with a Product of the Year Award. The editors of INTERNET TELEPHONY have verified that OfficeSuite Automatic Call Distribution displays quality and innovation plus provides real solutions in the marketplace, stated Rich Tehrani, chief executive officer of TMC. I would like to congratulate the entire team at Broadview Networks for their commitment to advancing IP communication technologies.

2011 Product of the Year winners are published in INTERNET TELEPHONY magazine, (www.itmag.com). INTERNET TELEPHONY has been the authority in IP communication since 1998.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. For more information, please visit http://www.itmag.com.

About TMC (www.tmcnet.com)

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Broadview Networks Receives 2011 INTERNET TELEPHONY Product of the Year Award